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HOW TO GET ARCADE CANDY REMOVED FROM THIS COMPUTER!

Posted

ARCADE CANDY HAD RECENTLY SHOWED UP ON THIS COMPUTER - DID NOT ASK FOR IT AND DO NOT WANT IT - IT INTERFERES WITH THE OTHER PROGRAMS I WISH TO USE. THE ARCADE CANDY WON'T LET ME GET THE PROGRAMS I WANT! THANK YOU, FAYE SCHOLL

ARCADE CANDY HAD RECENTLY SHOWED UP ON THIS COMPUTER - DID NOT ASK FOR IT AND DO NOT WANT IT - IT INTERFERES WITH THE OTHER PROGRAMS I WISH TO USE. THE ARCADE CANDY WON'T LET ME GET THE PROGRAMS I WANT! THANK YOU, FAYE SCHOLL

Additional System Details

Sites Affected

http://

Installed Plug-ins

  • Google Update
  • np-mswmp
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.2"
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • 5.1.10411.0
  • Shockwave Flash 11.1 r102
  • npapicomadapter
  • InboxAce Installer Plugin Stub for 32-bit Windows
  • SOE Web Installer
  • NPWLPG
  • DivX Web Player version 2.0.3.4
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1196 solutions 7842 answers

Helpful Reply

Try the following:

Scan for Malware

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try some of the following programs to scan for malware:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Uninstall any Unwanted Programs

http://windows.microsoft.com/en-US/windows-vista/Uninstall-or-change-a-program

Update Firefox

Update Firefox to the latest version

Reset Firefox

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Try the following: '''Scan for Malware''' Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try some of the following programs to scan for malware: * [http://www.malwarebytes.org/mbam.php MalwareBytes' Anti-Malware] * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility] * [http://windows.microsoft.com/MSE Microsoft Security Essentials] (A good permanent anti-virus if you don't already have one) Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. '''Uninstall any Unwanted Programs''' [http://windows.microsoft.com/en-US/windows-vista/Uninstall-or-change-a-program http://windows.microsoft.com/en-US/windows-vista/Uninstall-or-change-a-program] '''Update Firefox''' [[Update Firefox to the latest version]] '''Reset Firefox''' The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!