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Error message of "This connection is untrusted".

Posted

This problem started earlier this week and occurs on websites I have used and trusted for years, including Weather.com. I am only experiencing this problem on my laptop. The Mozilla browser on my desktop does not give me this error message. I have browsed your help page and tried the listed solutions of checking the date and time of my computer, which is correct, as well as deleting the cert8db. file. Nothing has corrected this. What else can be causing this problem? It cannot be the websites otherwise I would be getting this message on my other computer. I am using Windows XP.

This problem started earlier this week and occurs on websites I have used and trusted for years, including Weather.com. I am only experiencing this problem on my laptop. The Mozilla browser on my desktop does not give me this error message. I have browsed your help page and tried the listed solutions of checking the date and time of my computer, which is correct, as well as deleting the cert8db. file. Nothing has corrected this. What else can be causing this problem? It cannot be the websites otherwise I would be getting this message on my other computer. I am using Windows XP.

Additional System Details

This happened

Every time Firefox opened

This started when...

Earlier this week.

Installed Plug-ins

  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.4 r402
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Unity Player 3.5.2f2
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

philipp
  • Top 10 Contributor
  • Moderator
2971 solutions 13817 answers

Helpful Reply

hello jedwards, what security software are you using & what error code is shown under technical details when you're having problems loading the page? thank you

hello jedwards, what security software are you using & what error code is shown under technical details when you're having problems loading the page? thank you

Helpful Reply

I am using Microsoft security essentials. My error message is this: "www.weather.com uses an invalid security certificate.

The certificate is only valid for the following names:

 a248.e.akamai.net , *.akamaihd.net , *.akamaihd-staging.net  

(Error code: ssl_error_bad_cert_domain)"

I am using Microsoft security essentials. My error message is this: "www.weather.com uses an invalid security certificate. The certificate is only valid for the following names: a248.e.akamai.net , *.akamaihd.net , *.akamaihd-staging.net (Error code: ssl_error_bad_cert_domain)"
philipp
  • Top 10 Contributor
  • Moderator
2971 solutions 13817 answers

i've looked at the ssl version weather.com & it's an error on their part, they seem to have technical difficulties at the moment. when you add a temporary exception for the worn certificate they are submitting then all you get is a "Service Unavailable" error message by the server.

i've looked at the ssl version weather.com & it's an error on their part, they seem to have technical difficulties at the moment. when you add a temporary exception for the worn certificate they are submitting then all you get is a "Service Unavailable" error message by the server.

Question owner

Its not just weather.com. And if its an error on their part, why am I not getting the untrusted connection message on my other computer?

Its not just weather.com. And if its an error on their part, why am I not getting the untrusted connection message on my other computer?
philipp
  • Top 10 Contributor
  • Moderator
2971 solutions 13817 answers

the error is only present when you attempt to make a secure connection to the page, maybe you're visiting http://www.weather.com on your other computer & not https://www.weather.com ...

the error is only present when you attempt to make a secure connection to the page, maybe you're visiting http://www.weather.com on your other computer & not https://www.weather.com ...

Question owner

Excellent! I tried http instead of https and I was able to connect. Thank you. That solves the problem.

Excellent! I tried http instead of https and I was able to connect. Thank you. That solves the problem.

Question owner

I appreciate you helping me on this matter.

I appreciate you helping me on this matter.