Error message of "This connection is untrusted".
This problem started earlier this week and occurs on websites I have used and trusted for years, including Weather.com. I am only experiencing this problem on my laptop. The Mozilla browser on my desktop does not give me this error message. I have browsed your help page and tried the listed solutions of checking the date and time of my computer, which is correct, as well as deleting the cert8db. file. Nothing has corrected this. What else can be causing this problem? It cannot be the websites otherwise I would be getting this message on my other computer. I am using Windows XP.
Additional System Details
Every time Firefox opened
This started when...
Earlier this week.
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Shockwave Flash 11.4 r402
- iTunes Detector Plug-in
- Adobe PDF Plug-In For Firefox and Netscape 10.1.4
- Unity Player 3.5.2f2
- DRM Store Netscape Plugin
- Npdsplay dll
- DRM Netscape Network Object
- User Agent: Mozilla/5.0 (Windows NT 5.1; rv:15.0) Gecko/20100101 Firefox/15.0.1
hello jedwards, what security software are you using & what error code is shown under technical details when you're having problems loading the page? thank you
I am using Microsoft security essentials. My error message is this: "www.weather.com uses an invalid security certificate.
The certificate is only valid for the following names:
a248.e.akamai.net , *.akamaihd.net , *.akamaihd-staging.net
(Error code: ssl_error_bad_cert_domain)"
i've looked at the ssl version weather.com & it's an error on their part, they seem to have technical difficulties at the moment. when you add a temporary exception for the worn certificate they are submitting then all you get is a "Service Unavailable" error message by the server.
Its not just weather.com. And if its an error on their part, why am I not getting the untrusted connection message on my other computer?
Excellent! I tried http instead of https and I was able to connect. Thank you. That solves the problem.
I appreciate you helping me on this matter.