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I can't clear or move my cache [with FF 15 and FF16)

Posted

I can't move or clear my cache! When I go to options>advance>network, there is just blank space under "Cached Web Content". But when I go to about:cache:

Memory cache device Number of entries: 731 Maximum storage size: 32768 KiB Storage in use: 15459 KiB Inactive storage: 15558 KiB List Cache Entries

And I note that it doesn't list a location [whereas for the offine it does:

Number of entries: 0 Maximum storage size: 512000 KiB Storage in use: 0 KiB Cache Directory: C:\Users\Bernie\AppData\Local\Mozilla\Firefox\Profiles\1rp651v2.default\OfflineCache

I've tried to move the cache directory and I set the browser.cache.disk.parent_directory in my about:config, but nothing has ever gotten written to that directory [it is already created].. And in fact, I can't find my cache: it says that there's 15megs somewhere, but I can't find where: I've poked in the profiles\...default hierarchy and there's basically zero spaced used except for 66 megs in "urlclassifier3.sqlite".

I noticed this with FF15 and I'd hoped that it would be fixed when I upgraded to FF16, but it is all still the same.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Next Generation Java Plug-in 10.7.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.7.637
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.6.636
  • VLC media player Web Plugin 2.0.2
  • 5.1.10411.0
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • IE Tab plugin
  • Foxit Reader Plug-In For Firefox and Netscape
  • Windows Activation Technologies Plugin for Mozilla
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

Application Basics
Name
Firefox
Version
16.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Abduction!
3.0.14
true
{b0e1b4a6-2c6f-4e99-94f2-8e625d7ae255}
Adblock Plus
2.1.2
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
BetterPrivacy
1.68
true
{d40f5e7b-d2cf-4856-b441-cc613eeffbe3}
Cookie Monster
1.1.0
true
{45d8ff86-d909-11db-9705-005056c00008}
DownloadHelper
4.9.10
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Easy YouTube Video Downloader
6.5
true
{c0c9a2c7-2e5c-4447-bc53-97718bc91e1b}
Flashblock
1.5.15.1
true
{3d7eb24f-2740-49df-8937-200b1cc08f8a}
HTTPS-Everywhere
3.0.1
true
https-everywhere@eff.org
IE Tab
2.0.20120203
true
{77b819fa-95ad-4f2c-ac7c-486b356188a9}
Image Zoom
0.4.6
true
{1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}
Lazarus: Form Recovery
2.3
true
lazarus@interclue.com
lget
1.0.2
true
{bb117431-63c1-4a4d-8e4e-47f02268b2c6}
NoScript
2.5.7
true
{73a6fe31-595d-460b-a920-fcc0f8843232}
Print / Print Preview (Update)
0.7.7
true
printprintpreview-andrewsfirefoxextensions@gmail.com
Restartless Restart
8
true
restartless.restart@erikvold.com
Secure Login
0.9.9
true
secureLogin@blueimp.net
ShareMeNot
2.0
true
sharemenot@franziroesner.com
Shorten URL
0.3.8
true
ShortenURL@loucypher
Status-4-Evar
2012.07.08.17
true
status4evar@caligonstudios.com
Tab Mix Plus
0.4.0.3
true
{dc572301-7619-498c-a57d-39143191b318}
TinyThatURL
1.6
true
{2de9b308-a84e-45ee-82e7-b48e5fe44258}
Web Developer
1.2.2
true
{c45c406e-ab73-11d8-be73-000a95be3b12}
Ghostery
2.8.3
false
firefox@ghostery.com
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.parent_directory
e:\Cache
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
665600
browser.history_expire_days.mirror
180
browser.link.open_newwindow.override.external
2
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
4
browser.sessionstore.resume_from_crash
false
browser.startup.homepage
file:///D:/funny-pictures-cat-asks-if-you-love-him-forever1.jpg
browser.startup.homepage_override.buildID
20121010144125
browser.startup.homepage_override.mstone
16.0.1
browser.tabs.closeWindowWithLastTab
false
browser.tabs.loadInBackground
false
browser.tabs.selectOwnerOnClose
false
browser.tabs.warnOnClose
false
browser.zoom.full
false
extensions.lastAppVersion
16.0.1
font.name.monospace.x-western
Lucida Console
font.name.serif.x-western
Bookman Old Style
font.size.fixed.x-western
14
network.cookie.cookieBehavior
2
network.cookie.lifetimePolicy
1
network.cookie.prefsMigrated
true
network.http.max-connections
64
network.http.max-connections-per-server
4
network.http.max-persistent-connections-per-proxy
4
network.http.max-persistent-connections-per-server
4
places.database.lastMaintenance
1350129423
places.history.enabled
false
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
places.last_vacuum
1302018520
plugin.disable_full_page_plugin_for_types
audio/x-mpegurl
print.print_printer
Canon MF4200 Series UFRII LT
print.printer_Canon_MF4200_Series_UFRII_LT.print_bgcolor
false
print.printer_Canon_MF4200_Series_UFRII_LT.print_bgimages
false
print.printer_Canon_MF4200_Series_UFRII_LT.print_command
print.printer_Canon_MF4200_Series_UFRII_LT.print_downloadfonts
false
print.printer_Canon_MF4200_Series_UFRII_LT.print_edge_bottom
0
print.printer_Canon_MF4200_Series_UFRII_LT.print_edge_left
0
print.printer_Canon_MF4200_Series_UFRII_LT.print_edge_right
0
print.printer_Canon_MF4200_Series_UFRII_LT.print_edge_top
0
print.printer_Canon_MF4200_Series_UFRII_LT.print_evenpages
true
print.printer_Canon_MF4200_Series_UFRII_LT.print_footercenter
print.printer_Canon_MF4200_Series_UFRII_LT.print_footerleft
&PT
print.printer_Canon_MF4200_Series_UFRII_LT.print_footerright
&D
print.printer_Canon_MF4200_Series_UFRII_LT.print_headercenter
print.printer_Canon_MF4200_Series_UFRII_LT.print_headerleft
&T
print.printer_Canon_MF4200_Series_UFRII_LT.print_headerright
&U
print.printer_Canon_MF4200_Series_UFRII_LT.print_in_color
true
print.printer_Canon_MF4200_Series_UFRII_LT.print_margin_bottom
0.5
print.printer_Canon_MF4200_Series_UFRII_LT.print_margin_left
0.5
print.printer_Canon_MF4200_Series_UFRII_LT.print_margin_right
0.5
print.printer_Canon_MF4200_Series_UFRII_LT.print_margin_top
0.5
print.printer_Canon_MF4200_Series_UFRII_LT.print_oddpages
true
print.printer_Canon_MF4200_Series_UFRII_LT.print_orientation
0
print.printer_Canon_MF4200_Series_UFRII_LT.print_page_delay
50
print.printer_Canon_MF4200_Series_UFRII_LT.print_pagedelay
500
print.printer_Canon_MF4200_Series_UFRII_LT.print_paper_data
1
print.printer_Canon_MF4200_Series_UFRII_LT.print_paper_height
11.00
print.printer_Canon_MF4200_Series_UFRII_LT.print_paper_size_type
0
print.printer_Canon_MF4200_Series_UFRII_LT.print_paper_size_unit
0
print.printer_Canon_MF4200_Series_UFRII_LT.print_paper_width
8.50
print.printer_Canon_MF4200_Series_UFRII_LT.print_reversed
false
print.printer_Canon_MF4200_Series_UFRII_LT.print_scaling
1.00
print.printer_Canon_MF4200_Series_UFRII_LT.print_shrink_to_fit
false
print.printer_Canon_MF4200_Series_UFRII_LT.print_to_file
false
print.printer_Canon_MF4200_Series_UFRII_LT.print_unwriteable_margin_bottom
0
print.printer_Canon_MF4200_Series_UFRII_LT.print_unwriteable_margin_left
0
print.printer_Canon_MF4200_Series_UFRII_LT.print_unwriteable_margin_right
0
print.printer_Canon_MF4200_Series_UFRII_LT.print_unwriteable_margin_top
0
privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.offlineApps
true
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.sanitizeOnShutdown
true
security.disable_button.openDeviceManager
false
security.warn_viewing_mixed
false
security.warn_viewing_mixed.show_once
false
Graphics
Adapter Description
NVIDIA GeForce 8400 GS
Vendor ID
0x10de
Device ID
0x06e4
Adapter RAM
512
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version
8.17.12.9610
Driver Date
2-29-2012
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17789)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce 8400 GS ) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
GPU Accelerated Windows
4/4 Direct3D 10
AzureBackend
direct2d
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

cor-el
  • Top 10 Contributor
  • Moderator
10753 solutions 96760 answers

Are you using Clear History to clear the cache when you close Firefox?

That setting will disable the disk cache and remove the ability to view the current cache usage.

havok585 0 solutions 2 answers

I have the same problem, updated to FF 17 today and the problem persists. I dont have any settings that modifies the cache's behaviour, everything is as it should be but after i installed an extension a week ago FF wouldnt start at all !, so i reseted FF, extension was gone, replaced my old profile from FF (since the reset deleted all my settings) and everything was back EXCEPT this cache BUG, because of this cache bug my NEW TAB (top pages u visited) is also bugged as i cant remove any site that i dont want in my top 5...

Modified by havok585

havok585 0 solutions 2 answers

Go to about:support in your adress bar (or ff menu > help > troubleshoot) and look for "browser.cache.offline.capacity" in the Important Modified Preferences column and if there is no number go into about:config , look for the browser line above ^ and change it to a number (100000 for starters) then exit, restart ff and voila, if u go to ff options tab > advanced > network > u can see that your Cached web content is working as intended.

JKSVC 1 solutions 17 answers

doesn't work...any other bright idea?

JKSVC 1 solutions 17 answers

doesn't work...any other bright idea?

JKSVC 1 solutions 17 answers

offline support....I never use offline...any other bright idea?