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why will Firefox 16.0.1 not install on my mac

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  • 4 have this problem
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  • Last reply by ideato

zandarnamyw
zandarnamyw
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I am running firefox v 15 on my mac pro & I can not upgrade it to 16.0.1 It says some items had to be skipped. all must be unlocked and not be in read only or no access I unlock all and it still won't install

I am running firefox v 15 on my mac pro & I can not upgrade it to 16.0.1 It says some items had to be skipped. all must be unlocked and not be in read only or no access I unlock all and it still won't install

All Replies (1)

ideato
ideato
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Hi zandarnamyw

If there is an issue with update or permissions the better, quickest and safest way is to download and install firefox:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

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