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I can not access a webmail site that I was using as recently as 2 days ago

Posted

Briefly noticed there had been an automatic restart of my laptop Tuesday morning, then was unable to access this website, which is my business email and I am home following back surgery. Please help, I need access!

Briefly noticed there had been an automatic restart of my laptop Tuesday morning, then was unable to access this website, which is my business email and I am home following back surgery. Please help, I need access!

Additional System Details

Sites Affected

http://http://webmail.centurylinkoffice.net/cgi-bin/SiteMail7.cgi

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • 5.1.10411.0
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • GEPlugin
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.620
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:10.0.2) Gecko/20100101 Firefox/10.0.2

More Information

Ran scans of Microsoft security essentials, Malware, and spybot, no problems detected

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1220 solutions 7990 answers

Chosen Solution

First, update your Firefox to 16.0.1 [[Update Firefox to the latest version]] Then try to go to the site again. [[Firefox can't load websites but other browsers can]] and [[Fix problems connecting to websites after updating Firefox]] might help