X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

I can't access my gmail acct

Posted

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.



 This problem can sometimes be caused by disabling or refusing to accept
   cookies.

Additional System Details

This happened

Not sure how often

Installed Plug-ins

  • Next Generation Java Plug-in 10.7.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Talk Plugin Video Accelerator version:0.1.44.21
  • Version 3.8.1.9672
  • Shockwave Flash 11.4 r402
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 5.1.10411.0
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0

More Information

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6639 answers

First, update firefox to 15.0.1 (or 16, which comes out tomorrow) by reading Update Firefox to the latest version. Then, try reading Websites look wrong or appear differently than they should

cor-el
  • Top 10 Contributor
  • Moderator
10753 solutions 96760 answers

This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

MrHenrythegame 0 solutions 1 answers

This answer is for those who migrated profile from Google Chrome to Firefox 1. Sign into any other Google service 2. Logout 3. Go to G-Mail(it should work this time around) 4. Now login. As cor-el said, it's caused by cookies which Firefox doesn't have the ability to view.