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Firefox crashes

Posted

Hi guys,

I have been using this browser since 2005, and it always worked fantastically. But from past few months(as you guys are always making frequent updates on firefox) I am experiencing very frequent crashes while using firefox. So please fix the problems because of which all this happening, because I don't want to use any other browser instead of firefox.

Hi guys, I have been using this browser since 2005, and it always worked fantastically. But from past few months(as you guys are always making frequent updates on firefox) I am experiencing very frequent crashes while using firefox. So please fix the problems because of which all this happening, because I don't want to use any other browser instead of firefox.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.4 (KHTML, like Gecko) Chrome/22.0.1229.79 Safari/537.4

More Information

Swarnava Sengupta 482 solutions 3206 answers

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See:

Create a new profile as a test to check if your current profile is causing the problems. See "Basic Troubleshooting: Make a new profile": * https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems. If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files. See: * http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox See: * http://kb.mozillazine.org/Firefox_crashes * https://support.mozilla.org/kb/Firefox+crashes * https://support.mozilla.org/en-US/kb/latest-firefox-issues If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website. See: * http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter) * https://support.mozilla.org/kb/Mozilla+Crash+Reporter * https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
cor-el
  • Top 10 Contributor
  • Moderator
12752 solutions 117194 answers

Try to disable hardware acceleration in Firefox.

Try to disable hardware acceleration in Firefox. *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes *https://hacks.mozilla.org/2010/09/hardware-acceleration/