Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

I am on the "update Channel" and have firefox 9.0, yet version 15 is out?


A website told me to you a compatible browser and suggested firefox 10.0 (or ie or chrome). I assumed, since I am on the "update channel", that I would have the newest version installed.

It seems there is a version 15? Why have I missed 10, 11, 12, 13, 14?

Additional System Details

This happened

Every time Firefox opened

Installed Plug-ins

  • Google Update
  • Next Generation Java Plug-in 10.7.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.4 r402
  • np-mswmp
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • YBS Account Aggregation
  • 5.1.10411.0
  • DivX Plus Web Player version
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • GEPlugin
  • Adobe Shockwave for Director Netscape plug-in, version
  • DivX VOD Helper Plug-in
  • iTunes Detector Plug-in
  • Yahoo Application State Plugin version
  • npdivxplayerplugin
  • Coupons, Inc. Coupon Printer Plugin
  • 1.9.0042.0
  • Coupons, Inc. Coupon Printer DLL


  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0) Gecko/20100101 Firefox/9.0

More Information

jraju 1 solutions 50 answers

HI, Go to Help menu and click on the "about firefox ". It will automatically updated your browser to the latest. Or else go to moziall firefox download site, start download the latest supported firefox browser that suits your computer