Firefox 15.0.1 says "Firefox had a problem and crashed"
Hi everyone!
Just now at 2pm it crashes every two hours. I deleted the sessionstore.bak and sessionstore.js files and keeps coming back to life. The last crash was at 11:00am and crashed again at 2:00pm. I have tons of Crash ID's too in my about:crashes and i would like to share them in my question too. Thanks
Bryce
All Replies (2)
By the way, here are the crash ids.
* http://crash-stats.mozilla.com/report/index/bp-a035d9ae-12e2-4188-b69d-e6be72120929 * http://crash-stats.mozilla.com/report/index/bp-5537b15b-e626-4675-9428-5d6792120929 * http://crash-stats.mozilla.com/report/index/bp-a4af6d80-aede-4bfb-b7e4-c3f602120928 * http://crash-stats.mozilla.com/report/index/bp-0f7620cc-bf2e-427a-b02e-7f0ad2120928 * http://crash-stats.mozilla.com/report/index/bp-b69e858d-8851-4292-ada7-c29d52120928 * http://crash-stats.mozilla.com/report/index/bp-64a6f470-99da-46d9-bb97-5083f2120927 * http://crash-stats.mozilla.com/report/index/bp-115954d0-3d1c-4bf1-afeb-9a8682120924 * http://crash-stats.mozilla.com/report/index/bp-02ce912a-704c-4864-acda-cbbe32120923 * http://crash-stats.mozilla.com/report/index/8785789e-5d1f-4af7-91c3-e1a114090da3
Modified
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"