Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Unable to login to Firefox Sync as always getting error - Failed to connect to sync server


Using correct login credentials and also correct recovery key but it fails to sync to server.

Also tried resetting password but unable to as do no receive any email from mozilla to reset the same.

Additional System Details


  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.7) Gecko/20100101 Firefox/10.0.7

More Information

cdozdike 0 solutions 2 answers

If Sync displays an error message, it is possible the Sync Service is not operating as expected. Before you continue, you should verify the Sync Service isn't experiencing failures by checking on the status of the service here

Find other helpful materials here Thanks

Modified by cdozdike

cdozdike 0 solutions 2 answers

I hope the above info helps

Modified by cdozdike