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Can't download QuickTime plugin. What could be set wrong to prevent download and installation?

Posted

I'm working on a website that uses QuickTime. It states I need a plugin. I click the link. Firefox places a window showing that Apple QuickTime is needed. I click install. It goes to a window that states the the plugin is not available and I can download manually. I click Next. It takes me to Apple's QuickTime download page. I click Download. Nothing happens. I double check the download location. Nothing there. I go out and try downloading other plugins from the Add-on Plugin updater. It all works fine. I go back and repeat. Nothing again. I don't have a clue as to what is wrong or why. Help please!

I'm working on a website that uses QuickTime. It states I need a plugin. I click the link. Firefox places a window showing that Apple QuickTime is needed. I click install. It goes to a window that states the the plugin is not available and I can download manually. I click Next. It takes me to Apple's QuickTime download page. I click Download. Nothing happens. I double check the download location. Nothing there. I go out and try downloading other plugins from the Add-on Plugin updater. It all works fine. I go back and repeat. Nothing again. I don't have a clue as to what is wrong or why. Help please!

Chosen solution

I am such a DUNCE!!!! Please accept my apologies! I found out what I did wrong while waiting for a reply...I had not seen the popup blocker ribbon at the top of my screen. It would be so nice if there was a sound put with that ribbon so it stands out.

Please accept my apology for posting a question when the solution was staring me in the face. Thanks in advance if you were planning to help me.

So embarrassed....

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Next Generation Java Plug-in 10.7.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 5.1.10411.0
  • ActiveTouch General Plugin Container Version 105
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

Chosen Solution

I am such a DUNCE!!!! Please accept my apologies! I found out what I did wrong while waiting for a reply...I had not seen the popup blocker ribbon at the top of my screen. It would be so nice if there was a sound put with that ribbon so it stands out.

Please accept my apology for posting a question when the solution was staring me in the face. Thanks in advance if you were planning to help me.

So embarrassed....

I am such a DUNCE!!!! Please accept my apologies! I found out what I did wrong while waiting for a reply...I had not seen the popup blocker ribbon at the top of my screen. It would be so nice if there was a sound put with that ribbon so it stands out. Please accept my apology for posting a question when the solution was staring me in the face. Thanks in advance if you were planning to help me. So embarrassed....