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I can't copy images from google and any other websites as because when i select the image right click and then choose save image as nothing happens at all.


I m not able to save images from the web into my computer when i hit the save imge option nothing happens.

Additional System Details

This happened

Every time Firefox opened

This started when...

I don't know really

Installed Plug-ins

  • Facebook Video Calling Plugin
  • Shockwave Flash 11.3 r300
  • CANON iMAGE GATEWAY Album Plugin Utility Module
  • GEPlugin
  • Picasa plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • getplusplusadobe16297
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Google Update
  • VLC media player Web Plugin 2.0.0-rc
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin


  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:2.0b7) Gecko/20100101 Firefox/4.0b7

More Information

  • Top 10 Contributor
  • Moderator
2042 solutions 8887 answers

hello Angshumandev42, from your submitted details the user-agent (the bit of information that identifies the browser) does still look like you are using an old pre-release version of firefox 4. can you please check in firefox > help > about firefox what version number is displayed there... if it is still 4.0b7 please Update Firefox to the latest version as soon as possible, since running an old version which dozens of known critical vulnerabilities poses a great security risk.

if you already are on firefox 15, there is a problem with your useragent - please refer to the following article on how to reset it: https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible#w_other-causes

regarding your original question, please go through the steps of the following support article - it contains the most common solutions for downloading problems: What to do if you can't download or save files