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mozilla crashes sometimes when trying to get on a website

Posted

I can usually open mozilla w/o problems. My crashes occur when I try to get to any one of my favorite websites. It either takes a long time to connect or I get the message "server not found". I also have IE on my computer and it is much easier to connect to these websites. I have a router that I use and most of the errors have come up since I started using the router (I have tried 2 different routers with the same results). I can connect directly from my modem to my computer and most of the mozilla errors go away. Everybody blames someone else.

I can usually open mozilla w/o problems. My crashes occur when I try to get to any one of my favorite websites. It either takes a long time to connect or I get the message "server not found". I also have IE on my computer and it is much easier to connect to these websites. I have a router that I use and most of the errors have come up since I started using the router (I have tried 2 different routers with the same results). I can connect directly from my modem to my computer and most of the mozilla errors go away. Everybody blames someone else.

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.3 r300
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • NPWLPG
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0

More Information

user66338 58 solutions 452 answers

What type of router is it?

It might be that there are firmware updates available via the router configuration page or the Windows Update feature.

What type of router is it? It might be that there are firmware updates available via the router configuration page or the Windows Update feature.