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mozilla crashes sometimes when trying to get on a website


I can usually open mozilla w/o problems. My crashes occur when I try to get to any one of my favorite websites. It either takes a long time to connect or I get the message "server not found". I also have IE on my computer and it is much easier to connect to these websites. I have a router that I use and most of the errors have come up since I started using the router (I have tried 2 different routers with the same results). I can connect directly from my modem to my computer and most of the mozilla errors go away. Everybody blames someone else.

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.3 r300
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers


  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0

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  • Moderator
67 solutions 450 answers

What type of router is it?

It might be that there are firmware updates available via the router configuration page or the Windows Update feature.