X
Tap here to go to the mobile version of the site.

Support Forum

When I open a new tab I get the following error message: Firefox can't find the file at /C:/Users/Tanisha/AppData/Local/TNT2/2.0.0.1128/pinnedSearch.htm."

Posted

I can still browse websites, but I want to know what is causing this error message.

I can still browse websites, but I want to know what is causing this error message.

Chosen solution

Thank you madperson for this advice. Before I was able to try I uninstalled Mozilla deleting all my information and this solved the problem. Thanks for trying to help me.

Read this answer in context 0

Additional System Details

This happened

Every time Firefox opened

This started when...

A few days ago

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • npsitesafety
  • TelevisionFanatic Installer Plugin Stub for 32-bit Windows
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 4.1.10329.0
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

philipp
  • Top 10 Contributor
  • Moderator
2930 solutions 13687 answers

Helpful Reply

hello tanisha625, it looks like some program has overwritten the default new tab page. you can either install the searchreset addon to get rid of the problem or manually reset the page that opens on each new tab.

enter about:config into the firefox location bar (confirm the info message in case it shows up), search for the preference named browser.newtab.url and double-click & change its value to about:newtab.

hello tanisha625, it looks like some program has overwritten the default new tab page. you can either install the [https://addons.mozilla.org/firefox/addon/searchreset/ searchreset addon] to get rid of the problem or manually reset the page that opens on each new tab. enter '''about:config''' into the firefox location bar (confirm the info message in case it shows up), search for the preference named '''browser.newtab.url''' and double-click & change its value to '''about:newtab'''.

Chosen Solution

Thank you madperson for this advice. Before I was able to try I uninstalled Mozilla deleting all my information and this solved the problem. Thanks for trying to help me.

Thank you madperson for this advice. Before I was able to try I uninstalled Mozilla deleting all my information and this solved the problem. Thanks for trying to help me.