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Opening result of Google search crashes firefox

Posted

Whenever I conduct a Google search it produces the search results as usual. Then, when I try to click on one of the results, Firefox crashes 100% of the time.

Opening Firefox in safe mode does not change the problem. Other browsers do not have this problem. If I copy the link from the search page and paste it into Chrome or IE then it works fine.

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.4 r402
  • Foxit Reader Plug-In For Firefox and Netscape
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.2"
  • 4.1.10329.0
  • VLC media player Web Plugin 2.0.0
  • GEPlugin
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.1.629
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 12.0.1.647
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Winamp Application Detector
  • np-mswmp
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

Application Basics
Name
Firefox
Version
15.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.1.2
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Ant Video Downloader
2.4.7.1
true
anttoolbar@ant.com
AVG Do Not Track
12.0.0.2189
true
{F53C93F1-07D5-430c-86D4-C9531B27DFAF}
DownloadHelper
4.9.9
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
FireFTP
2.0.7
true
{a7c6cf7f-112c-4500-a7ea-39801a327e5f}
IE View
1.5.1
true
{6e84150a-d526-41f1-a480-a67d3fed910d}
Image Toolbar
0.6.9
true
{A4732521-77D9-447E-A557-B279AC923F06}
LastPass
2.0.0
true
support@lastpass.com
Open in IE
1.3
true
openinie@wittersworld.com
RightToClick
2.8.9
true
{cd617375-6743-4ee8-bac4-fbf10f35729e}
Save Images
0.7.9
true
LDSI_plashcor@gmail.com
Show Picture
2.7
true
LDshowpicture_plashcor@gmail.com
Add-on Compatibility Reporter
1.1
false
compatibility@addons.mozilla.org
AVG Safe Search
12.0.0.2191
false
{1E73965B-8B48-48be-9C8D-68B920ABC1C4}
CacheViewer
0.7b
false
{71328583-3CA7-4809-B4BA-570A85818FBB}
Free Download Manager plugin
1.5.5
false
fdm_ffext@freedownloadmanager.org
Image Picker
1.2
false
ImagePicker@topolog.org
Is It Compatible?
0.5.3
false
isitcompatible@eternicode.com
Print Edit
8.6
false
printedit@DW-dev
RealPlayer Browser Record Plugin
14.0.3
false
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
Skype Click to Call
6.2.0.10687
false
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
4
browser.search.update
false
browser.sessionstore.postdata
1
browser.startup.homepage
http://my.yahoo.com
browser.startup.homepage_override.buildID
20120905151427
browser.startup.homepage_override.mstone
15.0.1
browser.tabs.warnOnOpen
false
extensions.checkCompatibility
false
extensions.checkCompatibility.3.6
false
extensions.checkCompatibility.3.6.previous
false
extensions.checkCompatibility.3.6b
false
extensions.checkCompatibility.3.6b.previous
false
extensions.checkCompatibility.3.6p
false
extensions.checkCompatibility.3.6p.previous
false
extensions.checkCompatibility.3.6pre
false
extensions.checkCompatibility.3.6pre.previous
false
extensions.checkCompatibility.3.7a
false
extensions.checkCompatibility.3.7a.previous
false
extensions.checkCompatibility.4.0
false
extensions.checkCompatibility.4.0.previous
false
extensions.checkCompatibility.4.0b
false
extensions.checkCompatibility.4.0b.previous
false
extensions.checkCompatibility.4.0p
false
extensions.checkCompatibility.4.0p.previous
false
extensions.checkCompatibility.4.0pre
false
extensions.checkCompatibility.4.0pre.previous
false
extensions.checkCompatibility.4.2
false
extensions.checkCompatibility.4.2.previous
false
extensions.checkCompatibility.4.2a
false
extensions.checkCompatibility.4.2a.previous
false
extensions.checkCompatibility.4.2b
false
extensions.checkCompatibility.4.2b.previous
false
extensions.checkCompatibility.4.2p
false
extensions.checkCompatibility.4.2p.previous
false
extensions.checkCompatibility.4.2pre
false
extensions.checkCompatibility.4.2pre.previous
false
extensions.checkCompatibility.5.0
false
extensions.checkCompatibility.5.0.previous
false
extensions.checkCompatibility.5.0a
false
extensions.checkCompatibility.5.0a.previous
false
extensions.checkCompatibility.5.0b
false
extensions.checkCompatibility.5.0b.previous
false
extensions.checkCompatibility.5.0p
false
extensions.checkCompatibility.5.0p.previous
false
extensions.checkCompatibility.5.0pre
false
extensions.checkCompatibility.5.0pre.previous
false
extensions.checkCompatibility.6.0
false
extensions.checkCompatibility.6.0.previous
false
extensions.checkCompatibility.6.0a
false
extensions.checkCompatibility.6.0a.previous
false
extensions.checkCompatibility.7.0
false
extensions.checkCompatibility.7.0.previous
false
extensions.checkCompatibility.7.0a
false
extensions.checkCompatibility.7.0a.previous
false
extensions.checkCompatibility.8.0
false
extensions.checkCompatibility.8.0.previous
false
extensions.checkCompatibility.8.0a
false
extensions.checkCompatibility.8.0a.previous
false
extensions.checkCompatibility.9.0
false
extensions.checkCompatibility.9.0a
false
extensions.checkCompatibility.nightly
false
extensions.checkCompatibility.nightly.previous
false
extensions.checkCompatibility.previous
false
extensions.lastAppVersion
15.0.1
font.size.variable.x-western
12
keyword.enabled
false
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1347033241
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
places.last_vacuum
1299176226
plugin.disable_full_page_plugin_for_types
application/pdf
print.print_printer
PDFCreator
print.printer_AcroPDF.print_bgcolor
false
print.printer_AcroPDF.print_bgimages
false
print.printer_AcroPDF.print_command
print.printer_AcroPDF.print_downloadfonts
false
print.printer_AcroPDF.print_edge_bottom
0
print.printer_AcroPDF.print_edge_left
0
print.printer_AcroPDF.print_edge_right
0
print.printer_AcroPDF.print_edge_top
0
print.printer_AcroPDF.print_evenpages
true
print.printer_AcroPDF.print_footercenter
print.printer_AcroPDF.print_footerleft
&PT
print.printer_AcroPDF.print_footerright
&D
print.printer_AcroPDF.print_headercenter
print.printer_AcroPDF.print_headerleft
&T
print.printer_AcroPDF.print_headerright
&U
print.printer_AcroPDF.print_in_color
true
print.printer_AcroPDF.print_margin_bottom
0.5
print.printer_AcroPDF.print_margin_left
0.5
print.printer_AcroPDF.print_margin_right
0.5
print.printer_AcroPDF.print_margin_top
0.5
print.printer_AcroPDF.print_oddpages
true
print.printer_AcroPDF.print_orientation
0
print.printer_AcroPDF.print_pagedelay
500
print.printer_AcroPDF.print_paper_data
9
print.printer_AcroPDF.print_paper_height
11.00
print.printer_AcroPDF.print_paper_size_type
0
print.printer_AcroPDF.print_paper_size_unit
1
print.printer_AcroPDF.print_paper_width
8.50
print.printer_AcroPDF.print_reversed
false
print.printer_AcroPDF.print_scaling
1.00
print.printer_AcroPDF.print_shrink_to_fit
true
print.printer_AcroPDF.print_to_file
false
print.printer_AcroPDF.print_unwriteable_margin_bottom
0
print.printer_AcroPDF.print_unwriteable_margin_left
0
print.printer_AcroPDF.print_unwriteable_margin_right
0
print.printer_AcroPDF.print_unwriteable_margin_top
0
print.printer_Adobe_PDF.print_bgcolor
false
print.printer_Adobe_PDF.print_bgimages
false
print.printer_Adobe_PDF.print_command
print.printer_Adobe_PDF.print_downloadfonts
false
print.printer_Adobe_PDF.print_edge_bottom
0
print.printer_Adobe_PDF.print_edge_left
0
print.printer_Adobe_PDF.print_edge_right
0
print.printer_Adobe_PDF.print_edge_top
0
print.printer_Adobe_PDF.print_evenpages
true
print.printer_Adobe_PDF.print_footercenter
print.printer_Adobe_PDF.print_footerleft
&PT
print.printer_Adobe_PDF.print_footerright
&D
print.printer_Adobe_PDF.print_headercenter
print.printer_Adobe_PDF.print_headerleft
&T
print.printer_Adobe_PDF.print_headerright
&U
print.printer_Adobe_PDF.print_in_color
true
print.printer_Adobe_PDF.print_margin_bottom
0.5
print.printer_Adobe_PDF.print_margin_left
0.5
print.printer_Adobe_PDF.print_margin_right
0.5
print.printer_Adobe_PDF.print_margin_top
0.5
print.printer_Adobe_PDF.print_oddpages
true
print.printer_Adobe_PDF.print_orientation
0
print.printer_Adobe_PDF.print_pagedelay
500
print.printer_Adobe_PDF.print_paper_data
1
print.printer_Adobe_PDF.print_paper_height
11.00
print.printer_Adobe_PDF.print_paper_size_type
0
print.printer_Adobe_PDF.print_paper_size_unit
0
print.printer_Adobe_PDF.print_paper_width
8.50
print.printer_Adobe_PDF.print_reversed
false
print.printer_Adobe_PDF.print_scaling
1.00
print.printer_Adobe_PDF.print_shrink_to_fit
true
print.printer_Adobe_PDF.print_to_file
false
print.printer_Adobe_PDF.print_unwriteable_margin_bottom
0
print.printer_Adobe_PDF.print_unwriteable_margin_left
0
print.printer_Adobe_PDF.print_unwriteable_margin_right
0
print.printer_Adobe_PDF.print_unwriteable_margin_top
0
print.printer_Canon_iP100_series.print_bgcolor
false
print.printer_Canon_iP100_series.print_bgimages
false
print.printer_Canon_iP100_series.print_command
print.printer_Canon_iP100_series.print_downloadfonts
false
print.printer_Canon_iP100_series.print_edge_bottom
0
print.printer_Canon_iP100_series.print_edge_left
0
print.printer_Canon_iP100_series.print_edge_right
0
print.printer_Canon_iP100_series.print_edge_top
0
print.printer_Canon_iP100_series.print_evenpages
true
print.printer_Canon_iP100_series.print_footercenter
print.printer_Canon_iP100_series.print_footerleft
&PT
print.printer_Canon_iP100_series.print_footerright
&D
print.printer_Canon_iP100_series.print_headercenter
print.printer_Canon_iP100_series.print_headerleft
&T
print.printer_Canon_iP100_series.print_headerright
&U
print.printer_Canon_iP100_series.print_in_color
true
print.printer_Canon_iP100_series.print_margin_bottom
0.5
print.printer_Canon_iP100_series.print_margin_left
0.5
print.printer_Canon_iP100_series.print_margin_right
0.5
print.printer_Canon_iP100_series.print_margin_top
0.5
print.printer_Canon_iP100_series.print_oddpages
true
print.printer_Canon_iP100_series.print_orientation
0
print.printer_Canon_iP100_series.print_page_delay
50
print.printer_Canon_iP100_series.print_paper_data
9
print.printer_Canon_iP100_series.print_paper_height
11.00
print.printer_Canon_iP100_series.print_paper_size_type
0
print.printer_Canon_iP100_series.print_paper_size_unit
1
print.printer_Canon_iP100_series.print_paper_width
8.50
print.printer_Canon_iP100_series.print_reversed
false
print.printer_Canon_iP100_series.print_scaling
1.00
print.printer_Canon_iP100_series.print_shrink_to_fit
true
print.printer_Canon_iP100_series.print_to_file
false
print.printer_Canon_iP100_series.print_unwriteable_margin_bottom
0
print.printer_Canon_iP100_series.print_unwriteable_margin_left
0
print.printer_Canon_iP100_series.print_unwriteable_margin_right
0
print.printer_Canon_iP100_series.print_unwriteable_margin_top
0
print.printer_EPSON_Stylus_Photo_R260_Series.print_bgcolor
false
print.printer_EPSON_Stylus_Photo_R260_Series.print_bgimages
false
print.printer_EPSON_Stylus_Photo_R260_Series.print_command
print.printer_EPSON_Stylus_Photo_R260_Series.print_downloadfonts
false
print.printer_EPSON_Stylus_Photo_R260_Series.print_edge_bottom
0
print.printer_EPSON_Stylus_Photo_R260_Series.print_edge_left
0
print.printer_EPSON_Stylus_Photo_R260_Series.print_edge_right
0
print.printer_EPSON_Stylus_Photo_R260_Series.print_edge_top
0
print.printer_EPSON_Stylus_Photo_R260_Series.print_evenpages
true
print.printer_EPSON_Stylus_Photo_R260_Series.print_footercenter
print.printer_EPSON_Stylus_Photo_R260_Series.print_footerleft
&PT
print.printer_EPSON_Stylus_Photo_R260_Series.print_footerright
&D
print.printer_EPSON_Stylus_Photo_R260_Series.print_headercenter
print.printer_EPSON_Stylus_Photo_R260_Series.print_headerleft
&T
print.printer_EPSON_Stylus_Photo_R260_Series.print_headerright
&U
print.printer_EPSON_Stylus_Photo_R260_Series.print_in_color
true
print.printer_EPSON_Stylus_Photo_R260_Series.print_margin_bottom
0.5
print.printer_EPSON_Stylus_Photo_R260_Series.print_margin_left
0.5
print.printer_EPSON_Stylus_Photo_R260_Series.print_margin_right
0.5
print.printer_EPSON_Stylus_Photo_R260_Series.print_margin_top
0.5
print.printer_EPSON_Stylus_Photo_R260_Series.print_oddpages
true
print.printer_EPSON_Stylus_Photo_R260_Series.print_orientation
0
print.printer_EPSON_Stylus_Photo_R260_Series.print_pagedelay
500
print.printer_EPSON_Stylus_Photo_R260_Series.print_paper_data
9
print.printer_EPSON_Stylus_Photo_R260_Series.print_paper_height
11.00
print.printer_EPSON_Stylus_Photo_R260_Series.print_paper_size_type
0
print.printer_EPSON_Stylus_Photo_R260_Series.print_paper_size_unit
1
print.printer_EPSON_Stylus_Photo_R260_Series.print_paper_width
8.50
print.printer_EPSON_Stylus_Photo_R260_Series.print_reversed
false
print.printer_EPSON_Stylus_Photo_R260_Series.print_scaling
1.00
print.printer_EPSON_Stylus_Photo_R260_Series.print_shrink_to_fit
true
print.printer_EPSON_Stylus_Photo_R260_Series.print_to_file
false
print.printer_EPSON_Stylus_Photo_R260_Series.print_unwriteable_margin_bottom
0
print.printer_EPSON_Stylus_Photo_R260_Series.print_unwriteable_margin_left
0
print.printer_EPSON_Stylus_Photo_R260_Series.print_unwriteable_margin_right
0
print.printer_EPSON_Stylus_Photo_R260_Series.print_unwriteable_margin_top
0
print.printer_PDFCreator.print_bgcolor
false
print.printer_PDFCreator.print_bgimages
false
print.printer_PDFCreator.print_command
print.printer_PDFCreator.print_downloadfonts
false
print.printer_PDFCreator.print_edge_bottom
0
print.printer_PDFCreator.print_edge_left
0
print.printer_PDFCreator.print_edge_right
0
print.printer_PDFCreator.print_edge_top
0
print.printer_PDFCreator.print_evenpages
true
print.printer_PDFCreator.print_footercenter
print.printer_PDFCreator.print_footerleft
&PT
print.printer_PDFCreator.print_footerright
&D
print.printer_PDFCreator.print_headercenter
print.printer_PDFCreator.print_headerleft
&T
print.printer_PDFCreator.print_headerright
&U
print.printer_PDFCreator.print_in_color
true
print.printer_PDFCreator.print_margin_bottom
0.5
print.printer_PDFCreator.print_margin_left
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print.printer_PDFCreator.print_margin_right
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print.printer_PDFCreator.print_margin_top
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print.printer_PDFCreator.print_oddpages
true
print.printer_PDFCreator.print_orientation
0
print.printer_PDFCreator.print_page_delay
50
print.printer_PDFCreator.print_pagedelay
500
print.printer_PDFCreator.print_paper_data
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print.printer_PDFCreator.print_paper_height
11.00
print.printer_PDFCreator.print_paper_size_type
0
print.printer_PDFCreator.print_paper_size_unit
1
print.printer_PDFCreator.print_paper_width
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print.printer_PDFCreator.print_reversed
false
print.printer_PDFCreator.print_scaling
1.00
print.printer_PDFCreator.print_shrink_to_fit
true
print.printer_PDFCreator.print_to_file
false
print.printer_PDFCreator.print_unwriteable_margin_bottom
0
print.printer_PDFCreator.print_unwriteable_margin_left
0
print.printer_PDFCreator.print_unwriteable_margin_right
0
print.printer_PDFCreator.print_unwriteable_margin_top
0
print.printer_doPDF_v7.print_bgcolor
false
print.printer_doPDF_v7.print_bgimages
false
print.printer_doPDF_v7.print_command
print.printer_doPDF_v7.print_downloadfonts
false
print.printer_doPDF_v7.print_edge_bottom
0
print.printer_doPDF_v7.print_edge_left
0
print.printer_doPDF_v7.print_edge_right
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print.printer_doPDF_v7.print_edge_top
0
print.printer_doPDF_v7.print_evenpages
true
print.printer_doPDF_v7.print_footercenter
print.printer_doPDF_v7.print_footerleft
&PT
print.printer_doPDF_v7.print_footerright
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print.printer_doPDF_v7.print_headercenter
print.printer_doPDF_v7.print_headerleft
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print.printer_doPDF_v7.print_headerright
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print.printer_doPDF_v7.print_in_color
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print.printer_doPDF_v7.print_margin_bottom
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print.printer_doPDF_v7.print_margin_left
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print.printer_doPDF_v7.print_margin_right
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print.printer_doPDF_v7.print_margin_top
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print.printer_doPDF_v7.print_oddpages
true
print.printer_doPDF_v7.print_orientation
0
print.printer_doPDF_v7.print_pagedelay
500
print.printer_doPDF_v7.print_paper_data
1
print.printer_doPDF_v7.print_paper_height
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print.printer_doPDF_v7.print_paper_size_type
0
print.printer_doPDF_v7.print_paper_size_unit
0
print.printer_doPDF_v7.print_paper_width
8.50
print.printer_doPDF_v7.print_reversed
false
print.printer_doPDF_v7.print_scaling
1.00
print.printer_doPDF_v7.print_shrink_to_fit
true
print.printer_doPDF_v7.print_to_file
false
print.printer_doPDF_v7.print_unwriteable_margin_bottom
0
print.printer_doPDF_v7.print_unwriteable_margin_left
0
print.printer_doPDF_v7.print_unwriteable_margin_right
0
print.printer_doPDF_v7.print_unwriteable_margin_top
0
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce G210M
Vendor ID
0x10de
Device ID
0x0a74
Adapter RAM
512
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version
8.15.11.8688
Driver Date
8-28-2009
Adapter Description (GPU #2)
Mobile Intel(R) 4 Series Express Chipset Family
Vendor ID (GPU #2)
0x8086
Device ID (GPU #2)
0x2a42
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version (GPU #2)
8.15.11.8688
Driver Date (GPU #2)
8-28-2009
Direct2D Enabled
Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
DirectWrite Enabled
false (6.1.7601.17789)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
GPU Accelerated Windows
0. Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
JavaScript
Incremental GC
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.1
4.9.1
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

Tobbi
  • Moderator
67 solutions 450 answers

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

Question owner

Here are the crash reports in the window. Unfortunately none of today's dozen crashes have generated a report, though there have been several crashes recently after months with none.

To attempt to resolve this problem, I deleted my Google cookies. Then I chose to reset all of my settings to the default. When that did not help I upgraded to the beta version 16. So far, nothing works.

Report ID

       Date Submitted
     
   
   
   bp-bf8876a4-697a-4529-9bc0-1e32421209159/16/201212:52 AMaefc6fb8-7b34-40c4-a72e-7d3b408aaa899/13/20128:38 PM7de875ab-539d-48fb-932b-03791f3782829/10/20126:32 PMad49fbe9-e0ce-40f3-819c-1de2ddbd0c629/8/20128:19 PM722a4ec4-8c57-4163-9f20-5dd549b50fc59/5/20126:02 PM03fd2873-96a2-4a39-8dac-0aa9ed09eb728/27/20121:23 AM
Tobbi
  • Moderator
67 solutions 450 answers

I have the suspicion that this might be related to third-party software or malware.

Please try safe mode first:

Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "Continue in Safe Mode." To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.