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why can't I get to 'www.rr.com' using Firefox anymore?

Posted

For at least a week now, I am unable to get to 'www.rr.com' using Firefox (it times out trying to connect with a 'The connection was reset' error).

Additional System Details

Sites Affected

http://rr.com

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Next Generation Java Plug-in 1.6.0_35 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • GEPlugin
  • 5.1.10411.0
  • iTunes Detector Plug-in
  • Version 0.9.19, Copyright 2006-2012 Veetle Inchttp://www.veetle.com/
  • Version 0.9.18, copyright 2006-2010 Veetle Inchttp://www.veetle.com/
  • Version 1.1.1, copyright 1996-2010 The VideoLAN Teamhttp://www.videolan.org/
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

Application Basics
Name
Firefox
Version
15.0.1
User Agent
Mozilla/5.0 (Windows NT 6.0; rv:15.0) Gecko/20100101 Firefox/15.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Autofill Forms
0.9.8.3
true
autofillForms@blueimp.net
Java Console
6.0.33
true
{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}
Java Console
6.0.35
true
{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}
avast! WebRep
7.0.1466
false
wrc@avast.com
Microsoft .NET Framework Assistant
1.2.1
false
{20a82645-c095-46ed-80e3-08825760534b}
Produtools Maps
10.10.27.6
false
{575bddf5-790a-4d01-a37d-2863dec1c085}
SweetIM Toolbar for Firefox
1.3.0.1
false
{EEE6C361-6118-11DC-9C72-001320C79847}
Weather Watcher Live
1.0.17
false
weatherwatcherlive@singerscreations.com
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
931840
browser.display.background_color
#C0C0C0
browser.display.use_system_colors
true
browser.history_expire_days.mirror
180
browser.places.smartBookmarksVersion
4
browser.search.param.yahoo-fr
chr-greentree_ff&type=867034
browser.search.useDBForOrder
true
browser.startup.homepage
http://www.msn.com/
browser.startup.homepage_override.buildID
20120905151427
browser.startup.homepage_override.mstone
15.0.1
browser.tabs.onTop
false
browser.tabs.warnOnClose
false
extensions.lastAppVersion
15.0.1
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729; .NET4.0C)
gfx.blacklist.suggested-driver-version
257.21
keyword.URL
https://isearch.avg.com/search?cid=%7B75d13f62-c30d-4ed9-bca6-e47b161c384e%7D&mid=243bbaa3c19d47d08fccd15067eea8f9-06050…
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1347124234
places.history.expiration.transient_current_max_pages
87178
places.history.expiration.transient_optimal_database_size
75067882
places.last_vacuum
1300226342
print.print_printer
Lexmark 1200 Series
print.printer_Lexmark_1200_Series.print_bgcolor
false
print.printer_Lexmark_1200_Series.print_bgimages
false
print.printer_Lexmark_1200_Series.print_command
print.printer_Lexmark_1200_Series.print_downloadfonts
false
print.printer_Lexmark_1200_Series.print_edge_bottom
0
print.printer_Lexmark_1200_Series.print_edge_left
0
print.printer_Lexmark_1200_Series.print_edge_right
0
print.printer_Lexmark_1200_Series.print_edge_top
0
print.printer_Lexmark_1200_Series.print_evenpages
true
print.printer_Lexmark_1200_Series.print_footercenter
print.printer_Lexmark_1200_Series.print_footerleft
print.printer_Lexmark_1200_Series.print_footerright
print.printer_Lexmark_1200_Series.print_headercenter
print.printer_Lexmark_1200_Series.print_headerleft
print.printer_Lexmark_1200_Series.print_headerright
print.printer_Lexmark_1200_Series.print_in_color
true
print.printer_Lexmark_1200_Series.print_margin_bottom
0.25
print.printer_Lexmark_1200_Series.print_margin_left
0.300000011920929
print.printer_Lexmark_1200_Series.print_margin_right
0.300000011920929
print.printer_Lexmark_1200_Series.print_margin_top
0.25
print.printer_Lexmark_1200_Series.print_oddpages
true
print.printer_Lexmark_1200_Series.print_orientation
1
print.printer_Lexmark_1200_Series.print_page_delay
50
print.printer_Lexmark_1200_Series.print_pagedelay
500
print.printer_Lexmark_1200_Series.print_paper_data
1
print.printer_Lexmark_1200_Series.print_paper_height
11.00
print.printer_Lexmark_1200_Series.print_paper_size_type
0
print.printer_Lexmark_1200_Series.print_paper_size_unit
0
print.printer_Lexmark_1200_Series.print_paper_width
8.50
print.printer_Lexmark_1200_Series.print_reversed
false
print.printer_Lexmark_1200_Series.print_scaling
1.00
print.printer_Lexmark_1200_Series.print_shrink_to_fit
false
print.printer_Lexmark_1200_Series.print_to_file
false
print.printer_Lexmark_1200_Series.print_unwriteable_margin_bottom
0
print.printer_Lexmark_1200_Series.print_unwriteable_margin_left
0
print.printer_Lexmark_1200_Series.print_unwriteable_margin_right
0
print.printer_Lexmark_1200_Series.print_unwriteable_margin_top
0
print.printer_Send_To_OneNote_2010.print_bgcolor
false
print.printer_Send_To_OneNote_2010.print_bgimages
false
print.printer_Send_To_OneNote_2010.print_command
print.printer_Send_To_OneNote_2010.print_downloadfonts
false
print.printer_Send_To_OneNote_2010.print_edge_bottom
0
print.printer_Send_To_OneNote_2010.print_edge_left
0
print.printer_Send_To_OneNote_2010.print_edge_right
0
print.printer_Send_To_OneNote_2010.print_edge_top
0
print.printer_Send_To_OneNote_2010.print_evenpages
true
print.printer_Send_To_OneNote_2010.print_footercenter
print.printer_Send_To_OneNote_2010.print_footerleft
print.printer_Send_To_OneNote_2010.print_footerright
print.printer_Send_To_OneNote_2010.print_headercenter
print.printer_Send_To_OneNote_2010.print_headerleft
print.printer_Send_To_OneNote_2010.print_headerright
print.printer_Send_To_OneNote_2010.print_in_color
true
print.printer_Send_To_OneNote_2010.print_margin_bottom
0.25
print.printer_Send_To_OneNote_2010.print_margin_left
0.300000011920929
print.printer_Send_To_OneNote_2010.print_margin_right
0.300000011920929
print.printer_Send_To_OneNote_2010.print_margin_top
0.25
print.printer_Send_To_OneNote_2010.print_oddpages
true
print.printer_Send_To_OneNote_2010.print_orientation
1
print.printer_Send_To_OneNote_2010.print_page_delay
50
print.printer_Send_To_OneNote_2010.print_pagedelay
500
print.printer_Send_To_OneNote_2010.print_paper_data
1
print.printer_Send_To_OneNote_2010.print_paper_height
11.00
print.printer_Send_To_OneNote_2010.print_paper_size_type
0
print.printer_Send_To_OneNote_2010.print_paper_size_unit
0
print.printer_Send_To_OneNote_2010.print_paper_width
8.50
print.printer_Send_To_OneNote_2010.print_reversed
false
print.printer_Send_To_OneNote_2010.print_scaling
1.00
print.printer_Send_To_OneNote_2010.print_shrink_to_fit
false
print.printer_Send_To_OneNote_2010.print_to_file
false
print.printer_Send_To_OneNote_2010.print_unwriteable_margin_bottom
0
print.printer_Send_To_OneNote_2010.print_unwriteable_margin_left
0
print.printer_Send_To_OneNote_2010.print_unwriteable_margin_right
0
print.printer_Send_To_OneNote_2010.print_unwriteable_margin_top
0
privacy.cpd.formdata
false
privacy.cpd.sessions
false
privacy.donottrackheader.enabled
true
privacy.popups.showBrowserMessage
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce 6150SE nForce 430
Vendor ID
0x10de
Device ID
0x03d0
Adapter RAM
256
Adapter Drivers
nvd3dum nvwgf2um
Driver Version
7.15.11.7530
Driver Date
6-19-2008
Direct2D Enabled
Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
DirectWrite Enabled
false (7.0.6002.18592)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
GPU Accelerated Windows
0. Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
JavaScript
Incremental GC
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.1
4.9.1
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

TheOldFox 110 solutions 619 answers

Chosen Solution

Try some of the suggestions in this article - https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors

Question owner

Thanks for the help, 'TheOldFox.' Turns out it was a hardware issue. Had power off & on my Time Warner Surfboard router again! What a POS!