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Why do I have to click everything twice ?

  • 17 replies
  • 16 have this problem
  • Last reply by Bill

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When is Firefox going to fix this?

In every version after 3.6, I have had to click twice or "reload" the page. If I close the page and click again or reload the page, it immediately comes up.

It is not because of problems in my computer. I went into safe mode and disabled all add-ons and got the same result. It happens on 80-90% of the websites. There are a few sites that consistently load immediately but most I have to reload the page or wait for the page to load which can easily take 30 seconds to a minute.

I have a fast download of 28 and upload of 6. I have a clean computer, plenty of ram memory and have limited programs allowed to activate on start up. I usually have very few tabs open at a time. I've cleared cache and done all the usual things always recommended to do.

This is very frustrating and it has to have something to do with bugs in changes of versions since 3.6. That version worked perfectly. These latest versions up to the most recent update have been consistently more and more problems.

All Replies (17)

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What do you get on the first click: server not found?

You might have tried this, but if not, a standard diagnostic to bypass interference by extensions (and some custom settings) is to try Firefox's Safe Mode.

First, I recommend backing up your Firefox settings in case something goes wrong. See Back up and restore information in Firefox profiles. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, restart Firefox in Firefox's Safe Mode (Diagnose Firefox issues using Troubleshoot Mode) using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode."

If pages load correctly on the first try, this points to one of your extensions or custom settings as the problem.

To further disable add-ons, you can try here:

orange Firefox button or classic Tools menu > Add-ons > Plugins category

Any change?

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I tried that as stated in my question, but thanks. It made no difference.

It's really odd, the page loads immediately if I click "reload." This is while the blue circle is spinning.

I have noticed the the "blue circle" goes clockwise first and doesn't load the page until it goes counterclockwise. It goes counterclockwise as soon as I click "reload." Then the page loads instantly.

I have also tried unchecking the automatic acceleration in options and unchecking the override cash automatic cache management in options.

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I see, you get a blank page and spinning throbber (endless loading), not an error. Can you tell from the progress message above the bottom frame of the browser which server is failing to deliver? It might not be consistent, but if you notice a pattern, it could be relevant.

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I'm not that technically knowledgeable to figure that out even though I do know what you're talking about which appears in the bottom left of the screen.

The one thing that is consistent is the blue circle. When it reverses and goes counterclockwise, the page loads.

If I wait for up to a minute for the page to load on the first click without clicking "reload," the circle or throb as you call it, does not reverse directions. It maintains a clockwise motion.

Maybe the best metaphor for the problem is to say the page acts as though a website is getting a lot of hits and and taking an extra long time to get in. But clicking "reload" immediately brings the page up.

The websites that always load instantly always do, and the ones that don't are always slow without clicking "reload."

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I could only guess that one of the many elements of the site is loading slowly. Many sites use shared resources such as the Facebook like button, the Google +1 button, ad networks, etc., etc., so if one of those stalls, it could block the entire page. That's why I was wondering whether you see a message, such as "Read + url" or "Waiting for + url" over the bottom of the page when this happens. If you happen to notice a pattern, that might help in diagnosing the problem.

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This issue can be caused by the FoxLingo extension

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
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Hi cor-el, thanks for responding.

First, I don't have Foxlingo extension. Second, I had already tried going into safe mode and it made no difference.

Checking the themes appearance, I only have two--one is default and the other is "Live With Music" which shows disabled. I don't have an enable or disable button on the default. When I highlight the default, it tells me I had the last update on September 7th.

Some of the other things explained in your links are not describing the particular problem I have such as the "rfl log" so I didn't try them. One thing I don't have is a "Firefox button" with the menu you described. My add-ons, options and adblock plus show in my tools menu.

Even though safe mode test disabling extensions and themes made no difference, is there any point to still disable each one of them individually? I only have 13 of them active.

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Hi rj343 and Mozilla forum! I'm having the exact same problem as rj343. I'm not going to re-describe the problem. I'm using Firefox 16.0.2 with Windows 7 64 bit running on a HP computer. Has there been a resolution to this problem? Thanks!

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Hi, I've been having the same problem for months. Don't have all the tech vocab either, so let's give it a try:

The problem is with firefox attempting to access almost ANY website or link. When you click the link, it's almost as if firefox freezes. NOTHING happens most of the time, sometimes, the page loads (background only) no links, no images, no text.

As several have noted, the "activity indicator" is moving, so it's not a total freeze-up. The activity indicator (first the grey counterclockwise circle which indicates the browser is trying to get the page info, then the green clockwise circle indicating it found something and is trying to bring it in) is working, but it hangs on the grey for quiet a while, then ditto, hangs on the green for a while.

SOMETIMES if you just let it do it's thing, the page will eventually load, but we're talking load times over 60seconds for a non-complicated page.

You can hit BACK, then FORWARD, and it will almost insta-load. You can hit back or stop and sometimes the page will *poof* appear. It's something in how Firefox is trying to pass the data (from the website/webpage it's accessing) to the point where it formats and displays it locally.

This is not an "extensions" issue. This is not something that can be fixed via safe-mode. I've run in safe mode. I've run in normal mode with Norton completely disabled. It's not a server issue because it happens on almost EVERY website I try to access.

It's not a net connectivity issue. I've got Comcast, hardline not wireless, with a signal strength to rival the Pentagon. It's something IN FIREFOX.

I'm guessing it has to do with the number of attempts or pipelining setting in the registry, but I'll be damned if I know how to fix it.

It's also really really annoying. Any intelligent replies/help/prayers?

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A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.


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I don't know why more aren't complaining about this issue. I got so irritated with it, I just deleted Firefox and went to using the Chrome browser which I hate. As soon as you do a Google search for anything, your mailbox fills up with spam related to that very subject---what a coincidence. Chrome is Google's spam delivery system and it has almost useless mail checker extensions but at least pages load.

Firefox is too busy rushing out new versions but all they do is create problems. 3.6 was almost universally liked by everybody.

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I'm with you RJ343, as an ex-software developer from the late 90's, I am appalled at the way Firefox has gone.... i recently upgraded to Windows 7 and Firefox 17 and it is disgusting the number of things that do not work,... and I have to LAUGH MY F**KING HEAD off when I hear geeks and nerds who are barely out of their cyber-nappies moan at me because I prefer 3.6 and they can't understand why i don't love the latest version... SIMPLES > because they are so full of bugs and workarounds and stupid add-ons I have to install just to go "back" to 3.6 and its glorious feature set that has since been ripped apart and hacked to smithereens and replaced with dodgy , sh*te alternatives that I'm supposed to adore ? Same with XP, I am still using it and will continue to use it until MS deliver something of quality that the users want, not what they want to force on me....

SO back to the topic -- I landed on this page because I have noticed that in FF17 I have to keep clicking everything TWICE, to get the page to load. It happens everywhere, it's as though the focus is not set properly, and the 1st click sets that, and then I have to click again to execute. Certainly I have just registered in order to write this post, I deem it that important, and now that I am , I will have to start replying and posting the myriad of other failures by FF development team in their latest versions,.... what I find the most insulting as I mentioned, is this indoctrination that I HAVE to use the latest versions over the old, tried & tested products like 3.6, because FF will withdraw support or add-ons stop working for the old versions. I wouldn't mind, if the new versions weren't such a croc of shoite and actually worked.

THIS BUG must be one of the most basic and incompetent of them all. Why do I have to bloody Double-click everything ??? !

"3.6 was almost universally liked by everybody" - yes, because it was tried & tested.... obviously the latest generation of developers never heard of the old adage, "If its not broken, don't fix it"... and don't gimme all that crap about security vulnerability,.... that's just an extension of the War on Terror..... Fear is too widely traded for Functionality, and good solid TESTING , which seems to be a thing of the past. The software industry is in a crisis and soon there will be nothing that works and we will all hark back to XP and FF 3.6 as the golden age when software actually worked.

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Hi bukl, change is accelerating, software is hard, and the result is more broken things but also more good stuff. If you ever used Windows 2000 and Firefox 2, I'm sure it took you a couple of years to warm to Windows XP and Firefox 3. ;-) But i digress.

I think the main issue in this thread is that for some pages Firefox fails to load them quickly, but if you reload, they appear right away. Something is hanging during the load, but from what I can see, it has not been fully diagnosed. If you have the problem that an initial click on a link is completely ignored, you have a different issue. Add-on interference is the most likely culprit.

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Yep, this problem has been around for many versions. I am running MF v19.0, OS=Windows 7 64-bit, and must click reload while MF is "busy" trying to load almost any page. I have 42 yrs in IT and have never seen such shoddy programming. This is a basic function of every browser: load a page. It's not just some sites, but virtually every web page, wheter a 1st time visit, or subsequent visit during the same logon session. Doesn't matter whether add-ons are disabled or not, doesn't matter whether anti-virus s/w is loaded or not, and so on. I have tried every combination short of reinstalling the OS which I will NOT do. I have gone back to IE9 until MF developers get their act together. Open Source only works if the basic functions/features are working. Wake up.

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''''''''I have this problem also and have been a faithful user of Firefox for many years, but if Tech Support doesn't resolve the issue very soon I'll be a dedicated Google Chrome user too! I like Firefox other than this one bug, it's a great web browser, but not when I have to refresh every page to get it to load. I notice that the only pages I don't have this issue with are Mozilla websites like the one I'm on right now.''''''''

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I tried this yesterday and put Firefox into the Firewall programs to allow and at first I thought it had resolved the issue, but now it still does the same thing on most websites. It has helped somewhat depending upon the website I go to, but the problem still remains to a annoying point so if when the next update to Firefox installs and the issue still remains I won't be using the browser any longer, but will instead use Google Chrome. Thanks for the advice, but unfortunately it didn't work.

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Please fix this annoying bug. It has nothing to do with add-ons, anti-virus s/w, etc.

This is a bug in MF code.

'How did this bug ever get past QA testing? If u want me to classify it for you, it is a showstopper bug.

Thanks for resolving this bug.