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Youtube will not let me play videos. It lets me click play but then says an error occured. HELP!

  • 4 replies
  • 17 have this problem
  • 1 view
  • Last reply by mattmurfs

mattmurfs
mattmurfs
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Hi, i recently installed firefox cause chrome wasnt cutting it for me. I tried to watch a video on youtube, the page would load n all but then when the big play button comes up in the middle of the video, that white noise blurry picture comes up and it says " an error occured, please try again later". and i have been trying again for hours -.-. Anyone help please!

Hi, i recently installed firefox cause chrome wasnt cutting it for me. I tried to watch a video on youtube, the page would load n all but then when the big play button comes up in the middle of the video, that white noise blurry picture comes up and it says " an error occured, please try again later". and i have been trying again for hours -.-. Anyone help please!

Chosen solution

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
  • downgrade to Flash 11.2 or 10.3
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All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
mattmurfs
mattmurfs Question owner
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I did everything, it still isnt working........... :(

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
  • downgrade to Flash 11.2 or 10.3
mattmurfs
mattmurfs Question owner
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Fixed!! I uninstalled latest flash and installed 10.3. Thank you very much!