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Facebook on Firefox doesn't show chat box on the left

Posted

Hey! Many times I opened facebook to find it blank(a white page with only text - such as facebook, find friends etc.). In addition, I never see the boxes on the left(profile pics of friends) of the page from which you can access the chat(not the right bar!!!)

How can I fix these problem?

Please note that I already tried to disable all my addons.

Hey! Many times I opened facebook to find it blank(a white page with only text - such as facebook, find friends etc.). In addition, I never see the boxes on the left(profile pics of friends) of the page from which you can access the chat(not the right bar!!!) How can I fix these problem? Please note that I already tried to disable all my addons.

Additional System Details

Sites Affected

http://www.facebook.com

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Google Talk Plugin Video Accelerator version:0.1.44.16
  • Version 3.5.1.8982
  • Google Update
  • 4.1.10111.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.0.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

Tyler Downer
  • Top 25 Contributor
  • Moderator
1530 solutions 10669 answers

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!

Question owner

Will it delete my favourites?

Will it delete my favourites?
Tyler Downer
  • Top 25 Contributor
  • Moderator
1530 solutions 10669 answers

Nope not at all :) your Favorites, history, saved passwords, etc will all be saved.

Nope not at all :) your Favorites, history, saved passwords, etc will all be saved.

Question owner

So what would be erased?

So what would be erased?
Tyler Downer
  • Top 25 Contributor
  • Moderator
1530 solutions 10669 answers

The only thing you will lose are any Extensions, Open websites, and some Preferences.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

The only thing you will lose are any Extensions, Open websites, and some Preferences. Further information can be found in the [[Reset Firefox – easily fix most problems]] article.