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how to remove ask.com


i did everything but i cant remove it

Additional System Details

Sites Affected


Installed Plug-ins

  • Next Generation Java Plug-in 10.7.2 for Mozilla browsers
  • Shockwave Flash 11.3 r300
  • Nokia Suite Enabler Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Google Update
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 5.1.10411.0
  • Zylom Plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • DRM Netscape Network Object


  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:14.0) Gecko/20100101 Firefox/14.0.1

More Information

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1166 solutions 6653 answers

Helpful Reply

To Remove Ask, do the following:

  1. Click on Start, then Control Panel. Go to Add or Remove Programs. Uninstall anything related to Ask.
  2. Then, Update Firefox to Firefox 15. Update Firefox to the latest version
  3. After doing that, install https://addons.mozilla.org/en-US/firefox/addon/searchreset/
  4. Finally, if that fails, try to Reset Firefox. Reset Firefox – easily fix most problems
Reg_Help 0 solutions 1 answers

Reset the browser.startup.homepage:

   Open the about:config page via the location bar
   Type in the Filter bar: browser.startup.homepage
   Right-click and select Modify
   Enter: http://www.google.com/search?q=
   Close and restart Firefox 
   You can also reset: keyword.URL to the same.