Recent answers to Flash Player Crashing After Updating to FF 15https://support.mozilla.org/en-US/questions/9359602012-10-07T06:01:43-07:00Well, I checked the "run this program as an administrator" box and the problem stopped, After about 2012-10-07T06:01:43-07:00SharkeyHeraldhttps://support.mozilla.org/en-US/questions/935960?page=2#answer-372949<p>Well, I checked the "run this program as an administrator" box and the problem stopped, After about a week I thought I'd see what happened if I unchecked the box, and the problem started again. So I'll keep the box checked, even if it makes starting the program slightly slower.
</p>cutmetal,
Checking your username for previous posts (here) I see that you also posted the same inf2012-10-05T02:23:50-07:00AliceWymanhttps://support.mozilla.org/en-US/questions/935960?page=2#answer-372591<p>cutmetal,
</p><p>Checking your username for previous posts (<a href="https://support.mozilla.org/en-US/search?answered_by=cutmetal&amp;a=1&amp;sortby=1&amp;w=2" rel="nofollow">here</a>) I see that you also posted the same information in a number of other threads today.
</p><p>You don't normally need to check the "Run This Program As An Administrator" box in Firefox -&gt; Properties -&gt; Compatibility tab, to prevent crashes after updating Firefox or Flash. If you need help with this issue, you should ask a new question. You can use this link as a starting point: <a href="https://support.mozilla.org/questions/new" rel="nofollow">https://support.mozilla.org/questions/new</a>
</p>I was having the same problem.... But I keep forgetting that when you upgrade firefox... or it updat2012-10-04T19:14:22-07:00cutmetalhttps://support.mozilla.org/en-US/questions/935960?page=2#answer-372535<p>I was having the same problem.... But I keep forgetting that when you upgrade firefox... or it updates automatically... you need to right click on the firefox start up icon, go into properties, click on the compatibilities tab, and put a check in the "Run This Program As An Administrator" box, then hit apply. Start Firefox, and it should work OK. Problem is...each time you upgrade firefox and/or I think Adobe flash... you need to make sure that box is checked. This is on Firefox 15.0.1 with Adobe Flash 11.4.402.278 all up to date, Windows 7 64bit. If Firefox has Adobe flash add-on, it needs to run in admin mode or it will crash.
</p>At present the problem seems to have disappeared as mysteriously as it (re)appeared. So I will wait 2012-09-25T22:05:09-07:00SharkeyHeraldhttps://support.mozilla.org/en-US/questions/935960?page=2#answer-370708<p>At present the problem seems to have disappeared as mysteriously as it (re)appeared. So I will wait and see. But if it comes back I will try CheckMate's solution. Thanks.
</p>Thanks JacobBruce for your solution.
2012-09-25T12:46:32-07:00romabahttps://support.mozilla.org/en-US/questions/935960?page=2#answer-370676<p>Thanks JacobBruce for your solution.
</p>https://support.mozilla.org/en-US/questions/935797
Look at this discussion and follow the instructio2012-09-19T15:28:45-07:00Tameghehttps://support.mozilla.org/en-US/questions/935960#answer-369408<p><a href="https://support.mozilla.org/en-US/questions/935797" rel="nofollow">https://support.mozilla.org/en-US/questions/935797</a>
</p><p>Look at this discussion and follow the instructions given by CheckMate in his post of September 5, 2012 12:57:16 PM.
</p><p>Good luck!
</p>I was too optimistic. I am once again getting frequent messages that Flash player has crashed. This 2012-09-19T03:28:51-07:00SharkeyHeraldhttps://support.mozilla.org/en-US/questions/935960#answer-369236<p>I was too optimistic. I am once again getting frequent messages that Flash player has crashed. This really is a serious problem.
</p>Try the solution offered by Tameghe. I am still crash free.
2012-09-12T11:30:32-07:00FoxPhoenixhttps://support.mozilla.org/en-US/questions/935960#answer-367595<p>Try the solution offered by Tameghe. I am still crash free.
</p>I was too optimistic about Real Player being the cause of the problem. I'm back to continual error m2012-09-12T01:26:35-07:00SharkeyHeraldhttps://support.mozilla.org/en-US/questions/935960#answer-367489<p>I was too optimistic about Real Player being the cause of the problem. I'm back to continual error messages "Flash player 11.4 r402 has crashed, Windows is searching for a solution to this problem.
</p>Unfortunately I already have hardware acceleration disabled because of this bug.
The latest AMD vide2012-09-11T16:26:51-07:00JacobBrucehttps://support.mozilla.org/en-US/questions/935960#answer-367444<p>Unfortunately I already have hardware acceleration disabled because of <a href="https://support.mozilla.org/en-US/questions/935080" rel="nofollow">this bug</a>.
</p><p>The latest AMD video drivers cause FF 14 and 15 (and possibly earlier) to have massive memory leaks and FF will crash within minutes of use if hardware acceleration is enabled. It's possible these things are some how related.
</p>Thank you. It was turned on in FF 15. I just switched it to off. I will see how this goes and report2012-09-11T00:55:46-07:00FoxPhoenixhttps://support.mozilla.org/en-US/questions/935960#answer-367226<p>Thank you. It was turned on in FF 15. I just switched it to off. I will see how this goes and report back tomorrow. If I can get through the whole day without a crash, this may be the answer I needed.
</p><p>This worked beautifully for me. I really put this to the test by duplicating every situation that caused a crash before.
</p><p>I would call your answer a solution.
</p>I worked around the problem by disabling hardware acceleration in Firefox (Tools>Options>Advan2012-09-10T23:44:03-07:00Tameghehttps://support.mozilla.org/en-US/questions/935960#answer-367203<p>I worked around the problem by disabling hardware acceleration in Firefox (Tools&gt;Options&gt;Advanced&gt;General).
</p>Real Player issue was first reported as a problem in 2008.
I un-installed Real Player before this i2012-09-09T21:14:04-07:00FoxPhoenixhttps://support.mozilla.org/en-US/questions/935960#answer-366920<p>Real Player issue was first reported as a problem in 2008.
I un-installed Real Player before this issue ever came up, so I would advise, If you still have Real Player, uninstall it, but it most likely will not resolve this issue.
</p>Please stop topic hopping this thread. We can solve it here. All of this linking means that this top2012-09-09T20:59:29-07:00FoxPhoenixhttps://support.mozilla.org/en-US/questions/935960#answer-366919<p>Please stop topic hopping this thread. We can solve it here. All of this linking means that this topic may be solved without all the members with the same problem getting notifications.
</p>Moved to other thread.
2012-09-09T20:51:04-07:00FoxPhoenixhttps://support.mozilla.org/en-US/questions/935960#answer-366917<p>Moved to other thread.
</p>Hi All, I have had this problem with Player 11.4 crashing FF15 and tried everything I could think of2012-09-09T18:15:42-07:00mahking51https://support.mozilla.org/en-US/questions/935960#answer-366907<p>Hi All, I have had this problem with Player 11.4 crashing FF15 and tried everything I could think of to no avail.
his morning I read somewhere on here that it was a conflict with Rapport by Trusteer so remove rapport and reloaded Player 11.4 and now all seems just fine.
</p><p>For what it is worth, may be of some help.
Cheers,
martin
</p>After spending an hour on this with one of the IT guys at work, we solved the problem by uninstallin2012-09-04T21:08:14-07:00SharkeyHeraldhttps://support.mozilla.org/en-US/questions/935960#answer-365812<p>After spending an hour on this with one of the IT guys at work, we solved the problem by uninstalling Real Player.
</p>I agree! I'm not computer savvy enough to go in and start disabling protected mode, and from what 2012-09-04T13:28:28-07:00lucky97https://support.mozilla.org/en-US/questions/935960#answer-365767<p>I agree! I'm not computer savvy enough to go in and start disabling protected mode, and from what I understand that's not a good idea to begin with. The situation actually improved somewhat for a few weeks prior to the latest updates of Flash Player and FF (which happened within a few days of each other)....there weren't nearly as many crashes. Now with the most recent updates, it's happening continually all over again! Since Flash Player works fine in IE, I'm inclined to think the problem is on FF's end. Surely there must be a solution without having to jump through hoops. Everything was fine until this Summer!
</p>@FoxPhoenix: well that sounds like an entirely different problem so I would recommend that you start2012-09-03T03:24:05-07:00JacobBrucehttps://support.mozilla.org/en-US/questions/935960#answer-365346<p>@FoxPhoenix: well that sounds like an entirely different problem so I would recommend that you start another question if you want you problem solved.
</p><p>@cor-el: the problem with that solution is that the settings manager requires Flash to work. This bug entirely disables all use of Flash Player.
</p>Try to "disable the hardware acceleration" in the Flash Player.
http://helpx.adobe.com/flash-player2012-09-03T00:35:04-07:00cor-elhttps://support.mozilla.org/en-US/questions/935960#answer-365303<p>Try to "disable the hardware acceleration" in the Flash Player.
</p>
<ul><li><a href="http://helpx.adobe.com/flash-player/kb/video-playback-issues.html" rel="nofollow">http://helpx.adobe.com/flash-player/kb/video-playback-issues.html</a>
</li></ul>
<p>See also:
</p>
<ul><li><a href="https://support.mozilla.org/kb/keep-flash-up-to-date-and-troubleshoot-problems" rel="nofollow">https://support.mozilla.org/kb/keep-flash-up-to-date-and-troubleshoot-problems</a>
</li></ul>
<p>Flash "Display settings" window:
</p>
<ul><li><a href="http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html" rel="nofollow">http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html</a>
</li></ul>
<hr>
<p>Try to clear the Flash local storage and settings.
</p>
<ul><li>Windows Control Panel &gt; Flash Player &gt; Storage: Local Storage Settings
<ul><li>Remove a specific domain: Local Storage Settings by site
</li><li>Remove all domains: Delete All and Delete Data
</li></ul>
</li></ul>
<p>Flash Website Storage Settings panel:
</p>
<ul><li><a href="http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html" rel="nofollow">http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html</a>
</li></ul>
<p>Global Storage Settings Panel:
</p>
<ul><li><a href="http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html" rel="nofollow">http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html</a>
</li></ul>