X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

What happened to my Bookmarks Toolbar?

Posted

I just updated Firefox to version 15.0 on the Mac. Suddenly, all of my bookmark folders that are supposed to be in my Bookmarks Toolbar are no longer there, and the Toolbar won't let me put them back there. This is substantially non-optimal. I must say, I'm becoming less and less of a fan of Firefox with every passing update, which saddens me.

Chosen solution

So, I did the Troubleshooting "Reset Firefox to its default state" thing, and my toolbar folders came back. Now I'm working my way through all my extensions and add-ons to try and figure out which ones are gimping the toolbar. Boox did it, but I think more than one of them was doing it. Further bulletins as events warrant.

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • 4.0.60129.0
  • Picasa plugin.
  • GameTree Download Manager Plug-in
  • Plugin for viewing Sibelius(tm) music scores http://www.sibelius.com
  • Reader Library Helper Plugin
  • iPhoto6
  • DivX Web Player version 2.0.0.263
  • eMusic Remote Plugin
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:15.0) Gecko/20100101 Firefox/15.0

More Information

Application Basics
Name
Firefox
Version
15.0
User Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:15.0) Gecko/20100101 Firefox/15.0
Profile Folder
Show in Finder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.1.2
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Boox
3.0
true
{53c4d698-0a74-873e-7946-7d19bb035667}
Download Statusbar
0.9.10
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
DownThemAll!
2.0.13
true
{DDC359D1-844A-42a7-9AA1-88A850A938A8}
Extended Statusbar
1.5.8
true
{daf44bf7-a45e-4450-979c-91cf07434c3d}
FacebookBlocker
1.2.4
true
facebookBlocker@webgraph.com
Flashblock
1.5.15.1
true
{3d7eb24f-2740-49df-8937-200b1cc08f8a}
HerpDerp
1.2
true
jid0-Iix25kwA6rvhf6Tw5M2NpHRlXvo@jetpack
HTTPS-Everywhere
2.2.1
true
https-everywhere@eff.org
Leet Key
1.4.3
true
{3335F91D-2AEF-4097-B831-C96C60349822}
NoScript
2.5.3
true
{73a6fe31-595d-460b-a920-fcc0f8843232}
SearchLoad Options
0.6.3
true
searchloadoptions@esteban.torres
Session Manager
0.7.9
true
{1280606b-2510-4fe0-97ef-9b5a22eafe30}
Tab Mix Plus
0.4.0.3
true
{dc572301-7619-498c-a57d-39143191b318}
TinEye Reverse Image Search
1.1
true
tineye@ideeinc.com
Xmarks
4.1.2
true
foxmarks@kei.com
YouTube to MP3
1.2.3
true
youtube2mp3@mondayx.de
Adobe Acrobat - Create PDF
1.2
false
web2pdfextension@web2pdf.adobedotcom
Adobe Contribute Toolbar
6.0
false
{01A8CA0A-4C96-465b-A49B-65C46FAD54F9}
Auto Copy
1.0.2
false
{0FED7D55-65D4-47b6-A6DE-9A4ADB55355F}
Autocomplete Manager
2.3
false
acmanager@ucla
Bookmark Duplicate Detector
0.7.5
false
{ba243cb0-b824-4a26-9418-73ee795d9b9d}
CheckBoxMate
0.2
false
{dc0fa143-3db3-73ee-e852-912722c852fd}
CheckPlaces
2.6.2
false
checkplaces@andyhalford.com
DownloadHelper
4.9.9
false
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
EPUBReader
1.4.2.1
false
{5384767E-00D9-40E9-B72F-9CC39D655D6F}
FireFTP
2.0.7
false
{a7c6cf7f-112c-4500-a7ea-39801a327e5f}
Foxy URL
1.0
false
foxyurl@foxyurl.com
Google Desktop Search
1.1
false
googleDesktop-1.9@google.com
Image Zoom
0.4.6
false
{1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}
Locate in Bookmark Folders
0.2.5
false
{06652CB6-16D0-4e7a-BF2D-E0037A87E57A}
Open IT Online
3.2.2
false
extension@openitonline.com
Options Menu
1.8
false
{1a6907cb-d310-4d82-bded-c0dd31f8d9a2}
PDF Download
3.0.0.2
false
{37E4D8EA-8BDA-4831-8EA1-89053939A250}
Personas
1.6.2
false
personas@christopher.beard
Unlinker
1.5.3
false
{8ed952a0-199c-11d9-9669-0800200c9a66}
UrlbarExt
1.8.1
false
{10c62ce3-3794-4c18-a881-481733c1a425}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.enable
false
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.cache.memory.capacity
-1
browser.history_expire_days.mirror
180
browser.history_expire_days_min
10
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
4
browser.places.updateRecentTagsUri
false
browser.search.useDBForOrder
true
browser.startup.homepage
http://www.joecrow.net
browser.startup.homepage_override.buildID
20120824154833
browser.startup.homepage_override.mstone
15.0
browser.tabs.closeWindowWithLastTab
false
extensions.lastAppVersion
15.0
keyword.URL
http://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&q=
network.cookie.prefsMigrated
true
network.http.max-persistent-connections-per-server
22
places.database.lastMaintenance
1345632042
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
places.last_vacuum
1295566170
plugin.disable_full_page_plugin_for_types
application/pdf
print.macosx.pagesetup-2
PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO…
print.print_bgcolor
false
print.print_bgimages
false
print.print_command
print.print_downloadfonts
true
print.print_evenpages
true
print.print_in_color
true
print.print_margin_bottom
0.5
print.print_margin_left
0.5
print.print_margin_right
0.5
print.print_margin_top
0.5
print.print_oddpages
true
print.print_orientation
0
print.print_page_delay
50
print.print_pagedelay
500
print.print_paper_data
0
print.print_paper_height
11.00
print.print_paper_size
7536684
print.print_paper_size_type
1
print.print_paper_size_unit
0
print.print_paper_width
8.50
print.print_printer
print.print_reversed
false
print.print_scaling
1.00
print.print_shrink_to_fit
true
print.print_to_file
false
print.print_unwriteable_margin_bottom
56
print.print_unwriteable_margin_left
25
print.print_unwriteable_margin_right
25
print.print_unwriteable_margin_top
25
privacy.cpd.extensions-sessionmanager
false
privacy.cpd.extensions-tabmix
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
2
security.warn_viewing_mixed
false
Graphics
Vendor ID
0x10de
Device ID
0x 8a0
WebGL Renderer
NVIDIA Corporation -- NVIDIA GeForce 320M OpenGL Engine -- 2.1 NVIDIA-1.6.36
GPU Accelerated Windows
2/2 OpenGL
AzureBackend
quartz
JavaScript
Incremental GC
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.1
4.9.1
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

David Tenser
  • Administrator
  • Moderator
32 solutions 294 answers

Hi there. Sorry to hear about the problems you've encountered. It sounds like you still have a bookmarks toolbar visible, but you don't see the bookmarks that you expect in it? If so, this article walks you through how to move around bookmark folders including placing them on the bookmark toolbar: http://mzl.la/LgyXG3

If the problem is instead that the bookmark toolbar is no longer visible, you can turn it back on again by following these simple steps: http://mzl.la/MpXk94

Hope this helps. :)

Question owner

Sadly, it does not. My bookmarks toolbar is visible, but none of the folders that are supposed to be there show up. They're listed under "Bookmarks Toolbar" under the "Bookmarks" menu, or under the "View" & "Sidebar" & "Bookmarks" menu, but they don't actually show up in the toolbar on the window. And when I try and place them there, nothing happens except that they move around in the "Bookmarks Toolbar" menu.

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"

  • Open the Customize window to set which toolbar items to display
    • View > Toolbars > Customize
    • Firefox > Options > Toolbar Layout
  • Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
  • If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar
  • If missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
  • If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up

Question owner

There is no "Bookmarks Toolbar items" in the Customize palette. "Restore Default Set" doesn't restore it to the palette. There is no "Bookmarks Toolbar items" in the Bookmarks Toolbar. There is no "Options" under the "Firefox" menu. There's a "Preferences", but there is no "Toolbar Layout" under "Preferences".

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

On Mac, you can use View > Toolbars > Customize (Firefox > Options is for Windows).

You can check for problems with the localstore.rdf file.

Try to delete the localstore.rdf file in the Firefox Profile Folder

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder

Question owner

The "View">"Toolbars">"Customize" takes me to the "Customize" palette, but there's no "Bookmarks Toolbar items" in it, and "Restore Default Set" does nothing. Deleting the localstore.rdf file didn't change a thing.

Chosen Solution

So, I did the Troubleshooting "Reset Firefox to its default state" thing, and my toolbar folders came back. Now I'm working my way through all my extensions and add-ons to try and figure out which ones are gimping the toolbar. Boox did it, but I think more than one of them was doing it. Further bulletins as events warrant.

David Tenser
  • Administrator
  • Moderator
32 solutions 294 answers

Thanks for the follow-up, Joe! Glad to hear Reset Firefox was able to take care of the issue for you.

vgivanovic 0 solutions 2 answers

"Reset Firefox to its default state" erases ALL saved passwords. Is this really the only way to get back my Bookmark Toolbar?

Answering my own questions: No.

Disabling Boox v3.0 restored my bookmark toolbar.

Modified by vgivanovic

geckohale 0 solutions 4 answers

I had the same problem -- my Bookmarks Toolbar area was there but it was blank -- and when I cicked on the CUSTOMIZE option, I didn't see a "Bookmarks Toolbar items" icon either. However, there were a couple of different icons that were marked "bookmarks" so I tried dragging them up to the Bookmarks Toolbar and one of them indeed turned out to be the real "Bookmarks Toolbar Items"!! When I dragged it up to the blank area, it suddenly turned into an icon that had the words "Bookmarks Toolbar items" on it and it worked. When I exited the customize, my Bookmarks Toolbar was back!!

So look around and try this. It resolved my problem!

geckohale 0 solutions 4 answers

Helpful Reply

To cor-el:

Thank you, cor-el!! You really listened to the question and gave an answer that really worked ... without having to reset all the other Firefox setup.

The only problem I (and the original poster) had was that the "Bookmarks Toolbar Items" icon in the Customize dialog was no longer labeled as such, so it was not obvious what icon was needed to drag back to the Bookmarks Toolbar area. But there were a couple of icons labeled "bookmarks," so I just experimented and tried dragging them -- and one of them turned into the "Bookmarks Toolbar Items" icon as soon as it was dragged to the correct area.

So it solved my problem instantly and I thank you very much, because I use that toolbar more than any other!!

P.S. Sorry for the almost repetitive posting ... I thought the REPLY would appear beneath the post I was replying to, not way down at the tail end.

Modified by geckohale

David Tenser
  • Administrator
  • Moderator
32 solutions 294 answers

Way to go cor-el! Geckohale, glad the problem is solved. :)

geckohale 0 solutions 4 answers

Thanks again, cor-el! Your answer re checking for problems with the localstore.rdf file:

   http://kb.mozillazine.org/Corrupt_localstore.rdf 

fixed another problem I was having with trying to create new folders when adding bookmarks! I just replaced my corrupted localstore.rdf with one from my backup and now my bookmarks are working, too!

Two problems fixed at the same time! I love it!

kaspin 0 solutions 1 answers

For what it's worth, I have had the absent bookmarks toolbar on start up for the past few days, but could get it back temporarily by clicking "view" and "toolbar". I had another problem, which was that I was invariably welcomed by a "Well! This is embarrasing..." message on opening Firefox (using Ubuntu 12.04). I permanently (cross fingers) solved both these problems by deleting the add-on "Ubuntu Firefox Modification 2.6". Magic!

Kaspin