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BBC page http://www.bbc.co.uk/news/magazine-19072761 loads then goes blank. OK on Chrome

Posted

BBC page http://www.bbc.co.uk/news/magazine-19072761 (Circumcision debate) Firefox loads picture then goes blank in c. 1 second. Other similar pages work OK on both browsers

Chosen solution

I had problem viewing BBC News website.

I disabled Page Tweek as advised above and now the website can be viewed.

Excellant advice - thanks !  ;-)

Read this answer in context 1

Additional System Details

Sites Affected

http://www.bbc.co.uk/news/magazine-19072761

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • The IcedTea-Web Plugin executes Java applets.
  • This plug-in detects the presence of iTunes when opening iTunes Store URLs in a web page with Firefox.
  • This plugin provides integration with Gnome Shell for live extension enabling and disabling. It can be used only by extensions.gnome.org
  • The Totem 3.0.1 plugin handles video and audio streams.
  • DivX Web Player version 1.4.0.233
  • will start external gxine media player for embedded media streams
  • 4.0.51204.0
  • Helix DNA Plugin: RealPlayer G2 Plug-In Compatible version 0.4.0.5745 built with gcc 3.4.6 on Nov 17 2010

Application

  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:14.0) Gecko/20100101 Firefox/14.0.1

More Information

John99
  • Top 25 Contributor
  • Moderator
622 solutions 8016 answers

Works ok for me in Firefox on Linux.

Is there a possibility that you have software that is censoring the subject ?

Some of the content is FlashPlayer based, but from what you say other pages are ok, so it is probably not one of the FlashPlaer 11.3 etc problems. (Linux uses 11.2 anyway)

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

Helpful Reply

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Helpful Reply

It seems to be the add-on Page Tweek 1.0.5 that is the problem. This problem is solved On my Firefox, the cache and cookies menu is in edit>preferences rather than tools>options, but I recognized the menu, so, thanks for your speedy solution, folks - regards, Timpo

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

You're welcome.

Sorry that I missed that you are on Linux and posted the wrong menu paths (I'm on Linux as well, so should know).

matt_1376 1 solutions 1 answers

Chosen Solution

I had problem viewing BBC News website.

I disabled Page Tweek as advised above and now the website can be viewed.

Excellant advice - thanks !  ;-)