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Firefox 14 - Download Window Blank

Posted

My Download Window in Firefox 14 is blank.

I have tried a variety of the fixes described on the site to no avail.

Chosen solution

Try to reset the browser.download.manager.retention pref on the about:config page.

Try to reset the Integer pref browser.download.manager.retention pref to its default value 2 on the about:config page.

Read this answer in context 10

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Installed Plug-ins

  • Shockwave Flash 11.3 r300
  • npsitesafety
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
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Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:14.0) Gecko/20100101 Firefox/14.0.1

More Information

Marc Sances 22 solutions 242 answers

What do you mean? You don't see any download but the controls of the form, or the whole Download window is blank? Please send me a screenshot as a reply and I'll try to help you.

Question owner

The download window opens, but remains blank. There have been a number of "fixes" suggested for this for earlier versions, which I have tried to no avail, and those threads are closed.

Overall, the download function itself still works ok; it's just the window that remains stubbornly blank. As Firefox is my preferred browser, I'd prefer it to work.

cor-el
  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

Are you remembering the download history?

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history" > "Remember download history"

Question owner

Affirmative.

cor-el
  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

Chosen Solution

Try to reset the browser.download.manager.retention pref on the about:config page.

Try to reset the Integer pref browser.download.manager.retention pref to its default value 2 on the about:config page.

Helpful Reply

That worked. Thanks very much.

cor-el
  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

You're welcome