Firefox on this computer is not responding to web sites and is locking up after awhile it replies back with: chrome://browser/content/browser.js:6611. I have search through Firefox's web site for ideas to try and sort out this problem but sadly nothing helps to solve it, any help would be of great joy. On our other pc's Firefox runs great :)bold text
Additional System Details
Adobe Acrobat 10.1.4.38 AVG Site Safety plugin 220.127.116.11 Divx Web Player 18.104.22.168 Java Deployment Toolkit 7.50.255 10.5.1.255 Java Platform SE 7 U5 10.5.1.255 Microsoft DRM 22.214.171.12403 Quicktime plugin 126.96.36.199 Shockwave Flash 11.3.300.271 Shockwave for Director VLC plugin Windows media plugin Windows Presentation Foundation
- User Agent: Opera/9.80 (Windows NT 5.1; U; en) Presto/2.10.289 Version/12.01
chrome://browser/content/browser.js:6611 is rather strange ... it's the code that gives up or pulls the hand brake in a rather orderly fashion instead of crashing...
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thanks for your kind reply. I tried to Reset Firefox (14.01) and this is what happed, Went to:
Go to Firefox > Help > Troubleshooting Information. Click the "Reset Firefox" button. Firefox will close and reset.
"Firefox then closed, and this was far as Firefox went, nothing happed after the close ? Windows just sat with no Firefox restarting ??"
Very strange ??
Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
That code seems to be related to the "Edit this Bookmark" pop-up that appears when you click the highlighted star on the location bar.
You can try to check and repair the places database with this extension:
Hi everyone thanks for your kind help, after going through all the replies safe etc I checked out MS firewall settings because I don't use it, ( I use Comodo) I found it was also running so it turned it off, and I restarted Firefox and lo and behold it ran with no problems I was bale to reset, safe mode etc, great news cheers folks :)