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Firefox on this computer is not responding to web sites and is locking up after awhile it replies back with: chrome://browser/content/browser.js:6611. I have search through Firefox's web site for ideas to try and sort out this problem but sadly nothing helps to solve it, any help would be of great joy. On our other pc's Firefox runs great :)bold text

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  • User Agent: Opera/9.80 (Windows NT 5.1; U; en) Presto/2.10.289 Version/12.01

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smo 45 solutions 498 answers

Helpful Reply

chrome://browser/content/browser.js:6611 is rather strange ... it's the code that gives up or pulls the hand brake in a rather orderly fashion instead of crashing...

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

Helpful Reply

Thanks for your kind reply. I tried to Reset Firefox (14.01) and this is what happed, Went to:

Go to Firefox > Help > Troubleshooting Information. Click the "Reset Firefox" button. Firefox will close and reset.

"Firefox then closed, and this was far as Firefox went, nothing happed after the close ? Windows just sat with no Firefox restarting ??"

Very strange ??

  • Top 10 Contributor
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10751 solutions 96757 answers

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

That code seems to be related to the "Edit this Bookmark" pop-up that appears when you click the highlighted star on the location bar.

You can try to check and repair the places database with this extension:

Question owner

Hi everyone thanks for your kind help, after going through all the replies safe etc I checked out MS firewall settings because I don't use it, ( I use Comodo) I found it was also running so it turned it off, and I restarted Firefox and lo and behold it ran with no problems I was bale to reset, safe mode etc, great news cheers folks :)