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Firefox crashes at startup

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  • 19 have this problem
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  • Last reply by GoranDoca

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Firefox crashes at startup, if I try to start it again, it does the same... Then Firefox asks me do I want to start in Safe mode, which I do, and it runs fine. I restart Firefox, and it starts fine. I've checked if my Firefix is updated(it is), all the Add-ons and Extensions are also updated.

Firefox crashes at startup, if I try to start it again, it does the same... Then Firefox asks me do I want to start in Safe mode, which I do, and it runs fine. I restart Firefox, and it starts fine. I've checked if my Firefix is updated(it is), all the Add-ons and Extensions are also updated.

Chosen solution

Your crash report at https://crash-stats.mozilla.com/report/index/eb9d218f-3035-4cee-8dcb-16dff2120808 links to the related bug, 734921 NEW --- Startup Crash @ _moz_cairo_destroy

This answer was posted by Tylerdowner in another thread:


For anyone experiencing crashes on the Google Homepage, for now it is best to set your home page to something else (like about:home, which also provides a Google Search Box), until these doodle's are gone, or a Firefox fix is released (whichever comes first). We will fix this issue so it doesn't happen again in the future, but the current set of doodles may be gone before then.

How to set the home page

Another way to fix this crash until an update is released is to temporarily disable hardware Acceleration, which you can do with the instructions at Upgrade your graphics drivers to use hardware acceleration and WebGL

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Chosen Solution

Your crash report at https://crash-stats.mozilla.com/report/index/eb9d218f-3035-4cee-8dcb-16dff2120808 links to the related bug, 734921 NEW --- Startup Crash @ _moz_cairo_destroy

This answer was posted by Tylerdowner in another thread:


For anyone experiencing crashes on the Google Homepage, for now it is best to set your home page to something else (like about:home, which also provides a Google Search Box), until these doodle's are gone, or a Firefox fix is released (whichever comes first). We will fix this issue so it doesn't happen again in the future, but the current set of doodles may be gone before then.

How to set the home page

Another way to fix this crash until an update is released is to temporarily disable hardware Acceleration, which you can do with the instructions at Upgrade your graphics drivers to use hardware acceleration and WebGL

Modified by AliceWyman

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Thank you, I realized what's the problem last night, from some posting from Mozilla's volunteers, already changed the home page. :)

However, tnx for the quick response anyway, you're great. :)