The crash ID that you posted isn't working. Do you have one that does work? *http://kb.mozillazine.org/Mozilla_Crash_Reporter *https://support.mozilla.org/kb/Mozilla+Crash+Reporter See also: *http://kb.mozillazine.org/Firefox_crashes *https://support.mozilla.org/kb/Firefox+crashes ---- You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3. *https://support.mozilla.org/kb/flash-113-doesnt-load-video-firefox *https://support.mozilla.org/kb/flash-113-crashes