X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

I have ads hijacking my firefox from clkads

Posted

I have ads from a http://clkads.com this seem to be a browser hijacker. I see this ads either or facebook on the side banners, in between search box and categories on ebay. I've notice that if you disable flash it does not show anymore, but well, I need flash. I have checked my pc for virus and it is clean. I have the latest Norton 360 6.0 version I have a fast HP Envy17 3D laptop, with and I7 and solid HD running on Win 7 64b. I have not noticed my pc slowing down, but I am sick of the ads and adobe flash is constantly crashing, something I never happen before.

I have found some websites claiming to clean it, but I do not feel confident downloading software I don't know, also installed add-ons to block but still they filter.

There is no information either here or on the Norton DB.

Hope some one can help me and or some one else to remove this annoying ads.

Chosen solution

Thanks for the information, the problem was an "codec" I downloaded the other day to watch a video. was not on the "plugins" list, it was on the extensions.

Thank you, hope this information work for some one else!

Read this answer in context 1

Additional System Details

This happened

Not sure how often

Installed Plug-ins

  • Shockwave Flash 11.3 r300
  • Google Update
  • npmnqmp 071800999999
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.5.1 for Mozilla browsers
  • GEPlugin
  • 5.1.10411.0
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • Nitro PDF Plug-in for Firefox and Chrome
  • HP Product Detection Plugin
  • HP Active Check Plugin
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1

More Information

Application Basics
Name
Firefox
Version
14.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Codecv
1.0
true
5008717ab1a31@5008717ab1a6a.info
Cuevana Stream
4.2
true
{a3a5c777-f583-4fef-9380-ab4add1bc2a8}
Diccionario de Español/España
1.5
true
es-es@dictionaries.addons.mozilla.org
Diccionario español Mexico
1.1.2
true
es-MX@dictionaries.addons.mozilla.org
HP Detect
1.0.15.0
true
{ab91efd4-6975-4081-8552-1b3922ed79e2}
Norton Vulnerability Protection
11.0.0.243 - 2
true
{BBDA0591-3099-440a-AA10-41764D9DB4DB}
Updated Ad Blocker for Firefox 11+
0.7.7
true
{4DC70064-89E2-4a55-8FC6-E8CDEAE3618C}
Webmail Ad Blocker
3.6
true
gmailnoads@mywebber.com
Norton Toolbar
2012.7.3.1
false
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
706560
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20120713134347
browser.startup.homepage_override.mstone
14.0.1
browser.tabs.loadInBackground
false
extensions.lastAppVersion
14.0.1
gfx.direct3d.prefer_10_1
true
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1343252753
places.history.expiration.transient_current_max_pages
104858
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
security.warn_viewing_mixed.show_once
false
Graphics
Adapter Description
Radeon (TM) HD 7690M XT
Vendor ID
0x1002
Device ID
0x6740
Adapter RAM
1024
Adapter Drivers
aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Driver Version
8.882.2.4000
Driver Date
11-28-2011
Adapter Description (GPU #2)
Intel(R) HD Graphics Family
Vendor ID (GPU #2)
0x8086
Device ID (GPU #2)
0x0116
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
Driver Version (GPU #2)
8.882.2.4000
Driver Date (GPU #2)
11-28-2011
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17789)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (Radeon (TM) HD 7690M XT ) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
GPU Accelerated Windows
1/1 Direct3D 10
AzureBackend
direct2d
JavaScript
Incremental GC
1
Library Versions
Expected minimum version
Version in use
NSPR
4.9
4.9
NSS
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
NSS Util
3.13.5.0
3.13.5.0
NSS SSL
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
NSS S/MIME
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC

rh_support 0 solutions 2 answers

Hello,

RevenueHits is an AdNetwork, powering thousands of businesses and generating well over 1 billion impressions a day. CLKADS is one of our tracking domains, which we use to track clicks on banners posted throughout our AdNetwork. It is nothing more than a tracking redirect link, which stores the click and redirects the user to various target url's, similar to how Google AdWords redirects clicks to various client sites.

It seems that the site you visit or a browser add-on installed on your PC use our ad serving and tracking technology.

RevenueHits Support team.

Modified by rh_support

Question owner

I have not installed any add-on as far as I know and I doubt ebay or facebook have those adds on their webpages. I have tried blocking it with add-ons and still is there, I do not want it on my browser.

rh_support 0 solutions 2 answers

Helpful Reply

Hello,

Thanks for the information! It seems like a browser plugin injecting this ads to your browser. Please open the "Add-ons" list and disable extensions you're not familiar with.

Should you have questions or feedback please contact us.

Thanks, RevenueHits Support team. support@revenuehits.com

Chosen Solution

Thanks for the information, the problem was an "codec" I downloaded the other day to watch a video. was not on the "plugins" list, it was on the extensions.

Thank you, hope this information work for some one else!

chillo115 0 solutions 1 answers

Hey gerallison. I must've done the same exact thing with the codec I installed, but I cannot find the extension, I've looked everywhere and I have no idea what it's called. Where did you find it?

Question owner

At least on my case, the "virus" was called "codec" and was on the extensions tab, not on the plugins one. What I would suggest is to disable extensions your not familiar or that sound weird then restart your Firefox go to eBay and check if the banners are gone, this way you will find the correct one to delete. Finally make sure your flash is enable since the adds run on this protocol. Good Luck!

humanist_voice 0 solutions 1 answers

Helpful Reply

What kind of forum is this? I have have come to Mozilla's forum many times and I am very grateful that it has sometimes provided solutions to my ongoing problems. However, this thread is ridiculous. RevenueHits Support team tries to present itself as some legit assistance to a problem someone has on their Firefox browser. I would swear on here if I did not think my post would be removed; yes, I have been to a prominent MBA school and I know the virtues of respect in conducting business. However, RevenueHits is a pariah. They ARE Malware. They ARE the problem. What they do should be illegal if it is not already so. Some poor soul is clicking on a page and is NOT allowed to view that page because RevenueHits maliciously has attached a virus that will redirect the user until he or she remediates the malware.

The definition of a virus is no longer confined to programs capable of erasing data on your hard drive, stealing data and/or duplicating itself to infect other computers. The definition has expanded to include malicious malware (intentionally redundant). RevenueHits are the scum; they are not the solution. They should thus be treated as the scum they are and given no place of authority or respect on ANY Mozilla forum. I am not saying they should not be allowed to post. But then they need to be humiliated for being the pariah, they are, on the web. I fully expect the Mozilla experts, that occasionally post on these threads, to expose them as the culprits to the original poster's problems and not a provider of solutions. gerallison should never have thanked them "for the information." I have absolutely no ill will towards gerallison and I am grateful to (singular)them for trying their best to be helpful. I find gerallison's "thanks" to be benign. But it is indicative of a victim thanking the perpetrator for a bandage after the perpetrator inflicts a knife wound.

Summary: RevenueHits paid programers to produce malware and then paid employees to disseminate that malware as quickly as possible. Others advertise on sites legitimately and do not force their way in by instructing your computer to avoid its intended designed functions (or the programs contained therein i.e.: browsers). Any solution they offer is totally insincere as they will continue to attach malware to people's computer and then send out their public relations team to try to smooth things over. Oh, and when the day arrives when hackers make a concerted effort to attack websites like RevenueHits operates or governments take swift and severe action against such douches I will be cheering either of them on.