Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when I click onFirefox, a google window opens, firefox cannot be seen.

  • 4 replies
  • 2 have this problem
  • 5 views
  • Last reply by stevewex

more options

There is no apparent way to access firefox since the Google window fills the entire screen. Up unitl now when clicking on firefox a google window would open but firefox, with tabs, favorites etc would be seen on the top of the screen

Chosen solution

It sounds as though Firefox might be stuck in full screen mode. Try pressing the F11 key to switch back to normal mode. If Firefox always opens full screen, it could indicate a corrupted settings file, but let us know whether Firefox now remembers to open in normal mode.

Read this answer in context 👍 0

All Replies (4)

more options

Chosen Solution

It sounds as though Firefox might be stuck in full screen mode. Try pressing the F11 key to switch back to normal mode. If Firefox always opens full screen, it could indicate a corrupted settings file, but let us know whether Firefox now remembers to open in normal mode.

more options
more options

Good, so firefox is now evident. I will close it and see if it loads in a normal way. Hopefully I will be able to get back to you to let you know. Thanks for your help

more options

problem solved, thanks