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firefox 15 pages don't load

Posted

Just updated to version 15. When I click a link that opens into a new window or tab, if it is a new window it loads fine but if it is a new tab it goes through the motions of loading but gives me a blank screen - although the tab header shows information relating to the new page. I have also used the 'Open All in Tabs' feature, and each page's info has loaded into the tab to its left, with the rightmost tab blank - although the tab preview shows the correct page information for each page.

Just updated to version 15. When I click a link that opens into a new window or tab, if it is a new window it loads fine but if it is a new tab it goes through the motions of loading but gives me a blank screen - although the tab header shows information relating to the new page. I have also used the 'Open All in Tabs' feature, and each page's info has loaded into the tab to its left, with the rightmost tab blank - although the tab preview shows the correct page information for each page.

Additional System Details

This happened

Every time Firefox opened

This started when...

Upgraded to beta 15

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.3 r300
  • Next Generation Java Plug-in 1.6.0_33 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.1.10329.0
  • iTunes Detector Plug-in
  • Google Updater pluginhttp://pack.google.com/
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • ActiveTouch General Plugin Container Version 105
  • GEPlugin
  • Zeon PDF Plugin For Mozilla
  • 1.3
  • Picasa plugin
  • NPWLPG
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • npmnqmp 989898989877
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Adobe PDF Plug-In For Firefox and Netscape
  • CANON iMAGE GATEWAY Mycamera Plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0

More Information

Can't get it - it loads a blank tab

Andrew
  • Moderator
322 solutions 4071 answers

Firefox 15 is in Beta mode. Please note that it is not finalized yet so you may experience issues.

Firefox 15 is in Beta mode. Please note that it is not finalized yet so you may experience issues.

Question owner

Recommendation for the short term?

Recommendation for the short term?
cor-el
  • Top 10 Contributor
  • Moderator
17578 solutions 158993 answers

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes). *Don't make any changes on the Safe mode start window. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes