X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

"file is Corrupt" ?

Posted

I hav downloaded firefox's different versions frm different sites including official, but getting the same problem again n again that is "file is Corrupt" ? using win7. help

Additional System Details

This happened

Every time Firefox opened

This started when...

i double click on setup

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.3 r300
  • Facebook Desktop Plugin
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.1040
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.3.633
  • 5.0.61118.0
  • Picasa plugin
  • wpidetector
  • GEPlugin
  • Adobe PDF Plug-In For Firefox and Netscape

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:10.0.1) Gecko/20100101 Firefox/10.0.1

More Information

not there

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1166 solutions 6653 answers

Did you try downloading from www.getfirefox.com? Try using another browser (such as Internet Explorer) and instead of clicking "Run" click "Save". Then, after the file is downloaded, double-click it to download.

Helpful Reply

yeah i hav a FF 14 setup, downloaded from getfirefox, it was saved! still "file corrupt"

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1166 solutions 6653 answers

Helpful Reply

What security software do you have installed? try to disable it and then download again.

Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.

Or, download from another computer, transfer the file to a thumbdrive, then install it on your PC.

cor-el
  • Top 10 Contributor
  • Moderator
10784 solutions 97065 answers

Which security software (firewall, anti-virus) do you have?

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"