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rendering/displaying videos

Posted

all i get when i load a page with a video is a square of blank space.

yes, i have flash installed and updated. what else could it be?

all i get when i load a page with a video is a square of blank space. yes, i have flash installed and updated. what else could it be?

Additional System Details

This happened

Every time Firefox opened

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.3 r300
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.5.1 for Mozilla browsers
  • npstarter
  • Pando Web Plugin
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635
  • 5.1.10411.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • NPWLPG
  • Windows Activation Technologies Plugin for Mozilla
  • Unity Player 3.4.2f3
  • HP Product Detection Plugin
  • WinZip Courier Plugin for Mozilla Firefox
  • HP Active Check Plugin
  • Logitech Device Detection
  • Winamp Application Detector
  • BlackBerry WebSL Browser Plug-In
  • IE Tab Plug-in for Mozilla/Firefox
  • Logitech Harmony Remote Plugin
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:13.0) Gecko/20100101 Firefox/13.0.1

More Information

jscher2000
  • Top 10 Contributor
8890 solutions 72730 answers

There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. Could you see whether anything in this article helps: Flash 11.3 doesn't load video in Firefox.

There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. Could you see whether anything in this article helps: [[Flash 11.3 doesn't load video in Firefox]].

Question owner

good thought. but i did MORE than it suggested (disabled ALL Realplayer extensions), and........ nothing. =/

good thought. but i did MORE than it suggested (disabled ALL Realplayer extensions), and........ nothing. =/
jscher2000
  • Top 10 Contributor
8890 solutions 72730 answers

Have you considered disabling the new protected mode in Flash 11.3? See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?

Have you considered disabling the new protected mode in Flash 11.3? See this support article from Adobe under the heading "Last Resort": [http://forums.adobe.com/message/4468493 Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]

Question owner

well, i do what it says, but get a "access denied" when saving that file.....

well, i do what it says, but get a "access denied" when saving that file.....
jscher2000
  • Top 10 Contributor
8890 solutions 72730 answers

That's a protected location. If you save to the desktop or another non-protected location, then you can drag and drop the file to that folder by approving a UAC security prompt.

That's a protected location. If you save to the desktop or another non-protected location, then you can drag and drop the file to that folder by approving a UAC security prompt.

Question owner

got it.

success! thank you.

but why did i have to do that?

got it. success! thank you. but why did i have to do that?
jscher2000
  • Top 10 Contributor
8890 solutions 72730 answers

but why did i have to do that?

Why did you have to disable protected mode? It seems to interact poorly with certain add-ons. Lots of developers are working on sorting it out, but haven't been able to do it yet.

''but why did i have to do that?'' Why did you have to disable protected mode? It seems to interact poorly with certain add-ons. Lots of developers are working on sorting it out, but haven't been able to do it yet.