X
Tap here to go to the mobile version of the site.

Support Forum

How do I synchronize video and sound for Netflix?

Posted

When watching streaming video on Netflix while using Firefox, the sound and video usually get way out of sync. Is this an inherent problem with my computer, or with the programs running the streaming? I have read that 64 bit browsers (as opposed to 32 bit) can fix this problem. How do I find out how many bits my updated version of Firefox has?

When watching streaming video on Netflix while using Firefox, the sound and video usually get way out of sync. Is this an inherent problem with my computer, or with the programs running the streaming? I have read that 64 bit browsers (as opposed to 32 bit) can fix this problem. How do I find out how many bits my updated version of Firefox has?

Additional System Details

Sites Affected

http://netflix.com

Installed Plug-ins

  • Google Talk Plugin Video Accelerator version:0.1.44.16
  • Version 3.2.4.8431
  • Shockwave Flash 11.3 r300
  • Google Update
  • 5.1.10411.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • iTunes Detector Plug-in
  • Enables the interaction of Mathematica content with the latest installed version of Mathematica.
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:14.0) Gecko/20100101 Firefox/14.0.1

More Information

dumdidadida 155 solutions 1440 answers

Hi,

Type about:buildconfig in the location (address) bar. In the resulting page look for the entry under Build platform, target (usually i686, i.e. 32 bit). Officially there are no 64 bit (x86_64) builds though you may be able to find unofficial builds.

You can temporarily try to use IE Tab + or IE Tab to watch problematic video inside Firefox.

Hi, Type '''about:buildconfig''' in the location (address) bar. In the resulting page look for the entry under '''Build platform, target''' (usually i686, i.e. 32 bit). Officially there are no 64 bit (x86_64) builds though you may be able to find unofficial builds. You can temporarily try to use [https://addons.mozilla.org/en-US/firefox/addon/ie-tab-plus/ IE Tab +] or [https://addons.mozilla.org/en-US/firefox/addon/ie-tab/ IE Tab] to watch problematic video inside Firefox.