Firefox repeatedly crashes, even in safe mode. I can not type anything, it immediately crashes upon opening. I have tried uninstalling twice with AppCleaner, have gone through several forums and troubleshooting steps, and nothing seems to work. I have listed a few of the Crash IDs below, I actually have many more crash reports aside from these, but I was not able to type them all in. Everything else on my mac works except this. I have been having to use Google Chrome browser, which works fine, but I prefer Firefox. Please help, thank you in advance.
- All posts
- Helpful Solutions
Here are a couple of the crash reports from the crash IDs you furnished:
https://crash-stats.mozilla.com/report/index/38c77d0e-7049-4398-af71-578742120720 Firefox 14.0.1 Crash Report [@ nsGetServiceByContractIDWithError::operator() ] https://crash-stats.mozilla.com/report/index/003135b4-9eb5-479c-abe7-9bdef2120720 Firefox 14.0.1 Crash Report [@ mozilla::browser::DirectoryProvider::GetFiles ]
There weren't any bug reports listed but maybe someone here will see something helpful in the reports.
The only thing I can suggest is to check here for possible ideas:
Thank you Alice, I managed to finally resolve this after much frustration. I right clicked on the Firefox icon, then Get Info. The box for "Open in 32-bit mode" was checked. I UNchecked it, restarted Firefox and everything has been working fine.
Hey, that's great! Thanks for posting back with what fixed it.
- IMPORTANT ANNOUNCEMENT: We’re going through some system changes, that may have slowed responses to your questions. If you had asked a question in the last couple of months, please re-post it and the community will help you as soon as we can. If you’ve registered after February 7th, please register again, the accounts on the previous site were not migrated to this temporary site. If you joined us before February 7, please reset your password if you have trouble logging into this temporary site.