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How do I get the file folder pop-up to stop appearing when I open Firefox on my Mac?

Posted

When I click on the Firefox icon in my dock, a small box pops up first. It has a file folder with an arrow and the Firefox icon in it. It does not go away until I close it. How to get rid?

When I click on the Firefox icon in my dock, a small box pops up first. It has a file folder with an arrow and the Firefox icon in it. It does not go away until I close it. How to get rid?

Additional System Details

This happened

Every time Firefox opened

This started when...

I installed Firefox

Installed Plug-ins

  • Version 3.1.5.8167
  • Google Talk Plugin Video Accelerator version:0.1.44.16
  • 5.1.10411.0
  • Shockwave Flash 11.1 r102
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.3
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Microsoft Office for Mac SharePoint Browser Plug-in

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:7.0.1) Gecko/20100101 Firefox/7.0.1

More Information

ideato
  • Top 25 Contributor
756 solutions 5468 answers

The pop-up direct you to drag the Firefox icon into the applications folder ? or something else ? When you install firefox, you have a very old version (7.0.1) ?


thank you

The pop-up direct you to drag the Firefox icon into the applications folder ? or something else ? When you install firefox, you have a very old version (7.0.1) ? thank you
cor-el
  • Top 10 Contributor
  • Moderator
12751 solutions 117168 answers

Make sure that Firefox gets installed properly.

Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.


Make sure that Firefox gets installed properly. Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive.<br /> You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead. ---- *https://support.mozilla.org/kb/Installing+Firefox+on+Mac *http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X *https://support.mozilla.org/kb/update-firefox-latest-version