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Using Firefox, I can load Pandora.com and Youtube.com, but can not get either to download their content (songs and video). Both work fine in IE.

Posted

I'm using a PC running Windows7. Problem started about the time I started using an iPad and iCloud, but I don't know that there is a connection between the two. Your help is appreciated.

I'm using a PC running Windows7. Problem started about the time I started using an iPad and iCloud, but I don't know that there is a connection between the two. Your help is appreciated.

Chosen solution

You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.

Read this answer in context 2

Additional System Details

Sites Affected

http://

Installed Plug-ins

  • Shockwave Flash 11.3 r300
  • Google Update
  • Next Generation Java Plug-in 1.6.0_33 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 15.0.2.72
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • 4.1.10329.0
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1

More Information

cor-el
  • Top 10 Contributor
  • Moderator
12515 solutions 115414 answers

Chosen Solution

You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.

You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3. *https://support.mozilla.org/kb/flash-113-doesnt-load-video-firefox *https://support.mozilla.org/kb/flash-113-crashes

Question owner

Thanks a million! Both Pandora and YouTube are working again in Firefox. All it took was the first suggestion to turn off the Web Download and Recording in RealPlayer.

Thanks a million! Both Pandora and YouTube are working again in Firefox. All it took was the first suggestion to turn off the Web Download and Recording in RealPlayer.