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How to fix this?

  • 3 replies
  • 3 have this problem
  • Last reply by cor-el

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When I open About Firefox in the Firefox menu, it always has the "Apply Update" button. Even if I install a new version of Firefox, it still has that button! Does anyone know to to fix this?

All Replies (3)

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If files already have been downloaded then remove the files in the updates and updates\0 folder.

You can also delete active-update.xml and possibly updates.xml (this will clear the update history).

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)
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cor-el: I didn't find those files in my computer. Is there another way?

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They may be in another folder if you've installed the Firefox 14 beta version alongside with a release version.

They may also be in an updates folder in the Firefox program folder (C:\Program Files\Mozilla Firefox\updates) or in the VirtualStore folder (%LocalAppData%\VirtualStore).

Did you try to run Firefox once as Administrator to make sure that you've write access?