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Firefox crashes and won't restart

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  • 4 have this problem
  • 740 views
  • Last reply by John99

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Whenever i use firefox it will run for a few minutes then it will crash and send me to the crasdh reporter. but when I go to restart it it will just send me back to the crash reporter. If it's any help it runs fine in safe mode

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If it doesn't crash in safe mode, it's probably due to an add-on. You can troubleshoot this to narrow down the source with the instructions in this article - Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems or you can try the Firefox reset - Refresh Firefox - reset add-ons and settings

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Hi reidroshdy,

Sorry you are having problems. The fact Firefox works in Safe Mode is usefull to know. That points to it working because of one of the changes safe mode makes: that includes disabling add-ons and turning off hardware acceleration.

Try with hardware accelleration off and add the extensions back one by one (or half/quarter at a time if you have a few) untill you find which one is the problem.

Note you may wish to update your plugins, but take care Flash and Realplayer could be problematic.