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Videos and other graphics won't load


Videos and certain graphics won't load. I've cleared my cache, cleared cookies, and restarted in safe mode without addons. Nothing seems to work. It's a Firefox issue - things load in other browsers just fine.

Windows 7 ultimate, Firefox 6.0.1

Additional System Details

Installed Plug-ins

MS windows media player firefox shockwave flash quicktime plugin some others


  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:6.0.1) Gecko/20100101 Firefox/6.0.1

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  • Top 10 Contributor
2365 solutions 20926 answers

Did this just start recently? Since you are running Firefox 6, I don't think it's due to a change in Firefox, but it could be related to a Flash player update. There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. Could you see whether anything in this article helps: Flash 11.3 doesn't load video in Firefox.