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Firefox 6.0.2 often crashes

Posted

Since upgrading to Firefox 6.0.2 it crashes a lot more often. Usually when I try to open certain pages, but I don't know what on those pages might be causing the crash because I can't read them.

I came to this site and clicked on the link to "Fix slowness, crashes, error messages and other problems" at http://support.mozilla.org/kb/fix-slowness-crashing-error-messages-or-other-prob - and Firefox crashed again!

I always tick the box to tell it to send the information to Mozilla, but I've never been sent a crash ID (AFAIK)

   Steve
Since upgrading to Firefox 6.0.2 it crashes a lot more often. Usually when I try to open certain pages, but I don't know what on those pages might be causing the crash because I can't read them. I came to this site and clicked on the link to "Fix slowness, crashes, error messages and other problems" at http://support.mozilla.org/kb/fix-slowness-crashing-error-messages-or-other-prob - and Firefox crashed again! I always tick the box to tell it to send the information to Mozilla, but I've never been sent a crash ID (AFAIK) Steve

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:6.0.2) Gecko/20100101 Firefox/6.0.2

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dumdidadida 155 solutions 1440 answers

Helpful Reply

Hi,

You can try to update Firefox to check if old crash problems have been fixed. If the problem persists after updating, you can also try to Reset Firefox via Help (Alt + H) > Troubleshooting Information.

Hi, You can try to [https://www.mozilla.org/en-US/firefox/new/ update Firefox] to check if old crash problems have been fixed. If the problem persists after updating, you can also try to [https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems Reset Firefox] via '''Help''' ('''Alt''' + '''H''') > '''Troubleshooting Information'''.

Question owner

Thanks, well I can now read https://support.mozilla.org/en-US/kb/fix-slowness-crashing-error-messages-or-other-prob so that's a good step forward

Thanks, well I can now read https://support.mozilla.org/en-US/kb/fix-slowness-crashing-error-messages-or-other-prob so that's a good step forward
dumdidadida 155 solutions 1440 answers

You're welcome :)

You're welcome :)
James
  • Top 25 Contributor
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745 solutions 5511 answers

When did you upgrade to the old Firefox 6.0.2 as this was released back on September 6th, 2011 http://www.mozilla.org/en-US/firefox/6.0.2/releasenotes/ and the Firefox 13.0.1 is the current release.

Mozilla is not paying attention to crashes from such old versions like Fx 6.0.2 anymore anyways as the oldest listed is 10.0.3esr and 11.0 at https://crash-stats.mozilla.com/products/Firefox

When did you upgrade to the old Firefox 6.0.2 as this was released back on September 6th, 2011 http://www.mozilla.org/en-US/firefox/6.0.2/releasenotes/ and the Firefox 13.0.1 is the current release. Mozilla is not paying attention to crashes from such old versions like Fx 6.0.2 anymore anyways as the oldest listed is 10.0.3esr and 11.0 at https://crash-stats.mozilla.com/products/Firefox

Modified by James