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Is Droid 2 Global compatible or not?

Posted

Droid 2 Global is listed as compatible on the devices page listed in the Google Play description, but Google Play itself won't let me install because it is "incompatible with my device."

NB: I ran the most recent beta version just fine on this phone.

Chosen solution

Additional System Details

Installed Plug-ins

N/A

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/536.5 (KHTML, like Gecko) Chrome/19.0.1084.56 Safari/536.5

More Information

mluna
  • Administrator
  • Moderator
66 solutions 462 answers

Helpful Reply

Hi,

I'm sorry you're having this problem with downloading, Droid 2 Global should work. I'll let release engineering know that you are having this problem, so they can dbl-check it. Let me know if you have success with installation this morning.

Thanks, Michelle

mluna
  • Administrator
  • Moderator
66 solutions 462 answers

Helpful Reply

Hi there,

Please try again, this problem was fixed in the last hour, and might take a bit for the google play to update with the correct compatibility info.

Thanks, Michelle

Question owner

Thanks Michelle. It is not working yet, but I will keep checking.

tgambitg 0 solutions 1 answers

It's still not showing up as compatible... How long should it take to become listed as compatible?

mluna
  • Administrator
  • Moderator
66 solutions 462 answers

Hi,

Thanks for replying, it shouldn't take that long, my apologies. I'll report this and find out why it is still not available.

In the meantime you can try the unstable version at http://nightly.mozilla.org if you like.

Best regards, Michelle

beachmarathoner 0 solutions 5 answers

I too have this problem and I have both the non-beta and the 14 beta installed. The beta update downloaded with no problem. I wondered if the fact that I have both could be part of the problem?

I do like the improvements the beta offered and wouldn't mind getting rid of the other (or getting rid of the beta - if the improvements have now moved to the stable version) if that's what it takes.

Question owner

@beachmarathoner - I have this problem and don't have any version of Firefox currently installed (though the beta worked previously). It seems to be an ongoing issue with the submitted app or its properties in the Play Store, and from what I've read online it is affecting other devices listed in the release notes as compatible as well.

Hopefully they will figure it out and fix it soon - would love to rock a good version of Firefox on my phone.

droid41 0 solutions 1 answers

Just as additional information: I have a Droid 2 (not a Global), which is also listed as a supported device. However, when I search Google Play on the phone, Firefox doesn't show up. If search the Google Play website, I see a message saying my phone is incompatible.

AaronMT 31 solutions 241 answers

Your phone should not be blocked.

beachmarathoner 0 solutions 5 answers

@k3davis - Thanks for your added info, and so much for my theory. The beta version is great for me - much faster than the former release version and syncs very smoothly with my desktop. Guess we'll just have to wait them out.

AaronMT 31 solutions 241 answers

Chosen Solution

Tracking in bug 769110

crocadileut 0 solutions 4 answers

I have this problem as well. Droid 2 Global, Android 2.3.7.

Question owner

As of this morning, I'm able to install on the D2G normally. Thanks all.

crocadileut 0 solutions 4 answers

It finally let me install this morning. I don't knowif this is related, but as of 6AM EST it would not install, at 7AM I reboot my phone, after that it installed.

beachmarathoner 0 solutions 5 answers

Working for me today too. Thanks for the quick fix.