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Firefox won't start

Posted

There's no crash ID; Firefox won't open at all. I followed recommendations and identified a crash ID using Finder dated 3/28/2012

There's no crash ID; Firefox won't open at all. I followed recommendations and identified a crash ID using Finder dated 3/28/2012

Additional System Details

Crash ID

bp-e55bc79d-4416-4098-b2d1-0ce4c2120329

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/534.57.2 (KHTML, like Gecko) Version/5.1.7 Safari/534.57.2

More Information

cor-el
  • Top 10 Contributor
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12385 solutions 114485 answers

That old crash report from March is about PDF Browser Plugin.

Being it so old would suggest that it doesn't apply to the current crashing problems.

Can you open Firefox in Safe mode?

That old crash report from March is about PDF Browser Plugin. *https://crash-stats.mozilla.com/report/index/e55bc79d-4416-4098-b2d1-0ce4c2120329 Being it so old would suggest that it doesn't apply to the current crashing problems. Can you open Firefox in Safe mode? *On Mac, hold down the Options key while starting Firefox *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Basic+Troubleshooting

Question owner

Am unable to open in Safe mode. Still get the Quit Unexpectedly window (see below)

Am unable to open in Safe mode. Still get the Quit Unexpectedly window (see below)
cor-el
  • Top 10 Contributor
  • Moderator
12385 solutions 114485 answers

I've noticed that you also have another thread about this issue, so it is best to continue there.

[locking this thread]

I've noticed that you also have another thread about this issue, so it is best to continue there. *[[/questions/930007]] ''[locking this thread]''