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download of 13.0.1 won't complete

Posted

Just bought laptop. trying to download 13.0.1 but it keeps pausing 1 second before completion with no explanation. Can anyone advise please? Thanks Sugal

Just bought laptop. trying to download 13.0.1 but it keeps pausing 1 second before completion with no explanation. Can anyone advise please? Thanks Sugal

Additional System Details

This happened

Every time Firefox opened

This started when...

today

Installed Plug-ins

None that I know of but don't really understand about plugins!

Application

  • User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; InfoPath.2)

More Information

tried FAQs but nothing helps.

cor-el
  • Top 10 Contributor
  • Moderator
17523 solutions 158446 answers

Helpful Reply

You can find the latest Firefox release in all languages and for all Operating Systems here:

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

You can find the latest Firefox release in all languages and for all Operating Systems here: *Firefox 13.0.x: http://www.mozilla.org/en-US/firefox/all.html It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files.<br /> Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.