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how can i delete all traces of firefox please

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how to get rid of every last hidden folder,i have firefox 13 installed and its crashes 20 times aday at least maybe more so i want to get rid of every last thing then reinstall

how to get rid of every last hidden folder,i have firefox 13 installed and its crashes 20 times aday at least maybe more so i want to get rid of every last thing then reinstall

Chosen solution

Done that,is that everything ???. Can i now reinstall again,and thanks for your help

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Additional System Details

This happened

Every time Firefox opened

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/536.5 (KHTML, like Gecko) Chrome/19.0.1084.56 Safari/536.5

More Information

philipp
  • Top 10 Contributor
  • Moderator
4660 solutions 20727 answers

hello, i assume you've already got rid of the programs folder - the two remaining places where firefox is storing information is in %localappdata%\Mozilla\ and %appdata%\Mozilla\ (just press windowskey+r and open those strings)

hello, i assume you've already got rid of the programs folder - the two remaining places where firefox is storing information is in '''%localappdata%\Mozilla\''' and '''%appdata%\Mozilla\''' (just press windowskey+r and open those strings)

Chosen Solution

Done that,is that everything ???. Can i now reinstall again,and thanks for your help

Done that,is that everything ???. Can i now reinstall again,and thanks for your help

Modified by andy67

philipp
  • Top 10 Contributor
  • Moderator
4660 solutions 20727 answers

yes, those were all the locations i know of...

yes, those were all the locations i know of...