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i have to clik FF Numerous times to open , sometimes have to reboot in Win 7

Posted

If I close FF and PC , next time I have to clik ? maybe 20 times to open FF and sometimes I have to reboot again before it will ever open ?? frustrating Using Win 7

If I close FF and PC , next time I have to clik ? maybe 20 times to open FF and sometimes I have to reboot again before it will ever open ?? frustrating Using Win 7

Additional System Details

This happened

Every time Firefox opened

This started when...

i updated FF

Installed Plug-ins

a lot java google etc

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0

More Information

Application Basics
Name
Firefox
Version
14.0
User Agent
Mozilla/5.0 (Windows NT 5.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Google Translator for Firefox
2.1.0.1
true
translator@zoli.bod
PDF Viewer
0.3.175
true
uriloader@pdf.js
Test Pilot
1.2.1
true
testpilot@labs.mozilla.com
HP Detect
1.0.5.1
false
{ab91efd4-6975-4081-8552-1b3922ed79e2}
HP Smart Web Printing
4.60
false
smartwebprinting@hp.com
ShopToWin13
1.0.37
false
{b9dbe2c0-031f-4cad-911a-f4a7381d79c0}
Trend Micro BEP Firefox Extension
7.1.0.1102
false
{38783831-6098-4faa-A9C9-1EE1E343F4D2}
Trend Micro NSC Firefox Extension
6.8.0.1080
false
{22C7F6C6-8D67-4534-92B5-529A0EC09405}
Trend Micro Toolbar
5.2.0.1035
false
{22181a4d-af90-4ca3-a569-faed9118d6bc}
Webroot
1.90.6
false
{8ac62a8b-8b3f-43ba-9b1a-90c299b9dfda}
WinZip Courier
3.0
false
{74c841e3-b59f-479e-8d7a-e26a942a87c8}
Yontoo Layers
1.20.00
false
plugin@yontoo.com
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.display.background_color
#C0C0C0
browser.display.use_system_colors
true
browser.places.smartBookmarksVersion
4
browser.search.param.yahoo-fr
w3i&type=W3i_DS,157,0_0,Search,20110625,17801,0,16,0
browser.startup.homepage
http://weather.unisys.com/forecast.php?Name=28806
browser.startup.homepage_override.buildID
20120605113340
browser.startup.homepage_override.mstone
14.0
extensions.lastAppVersion
14.0
font.internaluseonly.changed
false
font.name.serif.x-western
Kristen ITC
font.size.variable.x-western
18
gfx.blacklist.layers.direct3d9
3
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1339636255
places.history.expiration.transient_current_max_pages
103742
places.last_vacuum
1337884215
print.print_printer
HP Photosmart Premium C309g-m
print.printer_HP_Photosmart_Premium_C309g-m.print_bgcolor
false
print.printer_HP_Photosmart_Premium_C309g-m.print_bgimages
false
print.printer_HP_Photosmart_Premium_C309g-m.print_command
print.printer_HP_Photosmart_Premium_C309g-m.print_downloadfonts
false
print.printer_HP_Photosmart_Premium_C309g-m.print_edge_bottom
0
print.printer_HP_Photosmart_Premium_C309g-m.print_edge_left
0
print.printer_HP_Photosmart_Premium_C309g-m.print_edge_right
0
print.printer_HP_Photosmart_Premium_C309g-m.print_edge_top
0
print.printer_HP_Photosmart_Premium_C309g-m.print_evenpages
true
print.printer_HP_Photosmart_Premium_C309g-m.print_footercenter
print.printer_HP_Photosmart_Premium_C309g-m.print_footerleft
&PT
print.printer_HP_Photosmart_Premium_C309g-m.print_footerright
&D
print.printer_HP_Photosmart_Premium_C309g-m.print_headercenter
print.printer_HP_Photosmart_Premium_C309g-m.print_headerleft
&T
print.printer_HP_Photosmart_Premium_C309g-m.print_headerright
&U
print.printer_HP_Photosmart_Premium_C309g-m.print_in_color
true
print.printer_HP_Photosmart_Premium_C309g-m.print_margin_bottom
0.5
print.printer_HP_Photosmart_Premium_C309g-m.print_margin_left
0.5
print.printer_HP_Photosmart_Premium_C309g-m.print_margin_right
0.5
print.printer_HP_Photosmart_Premium_C309g-m.print_margin_top
0.5
print.printer_HP_Photosmart_Premium_C309g-m.print_oddpages
true
print.printer_HP_Photosmart_Premium_C309g-m.print_orientation
0
print.printer_HP_Photosmart_Premium_C309g-m.print_pagedelay
500
print.printer_HP_Photosmart_Premium_C309g-m.print_paper_data
1
print.printer_HP_Photosmart_Premium_C309g-m.print_paper_height
11.00
print.printer_HP_Photosmart_Premium_C309g-m.print_paper_size_type
0
print.printer_HP_Photosmart_Premium_C309g-m.print_paper_size_unit
0
print.printer_HP_Photosmart_Premium_C309g-m.print_paper_width
8.50
print.printer_HP_Photosmart_Premium_C309g-m.print_reversed
false
print.printer_HP_Photosmart_Premium_C309g-m.print_scaling
1.00
print.printer_HP_Photosmart_Premium_C309g-m.print_shrink_to_fit
true
print.printer_HP_Photosmart_Premium_C309g-m.print_to_file
false
print.printer_HP_Photosmart_Premium_C309g-m.print_unwriteable_margin_bottom
0
print.printer_HP_Photosmart_Premium_C309g-m.print_unwriteable_margin_left
0
print.printer_HP_Photosmart_Premium_C309g-m.print_unwriteable_margin_right
0
print.printer_HP_Photosmart_Premium_C309g-m.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
security.enable_ssl2
true
security.enable_tls
false
security.warn_viewing_mixed.show_once
false
Graphics
Adapter Description
NVIDIA GeForce 8400 GS
Vendor ID
0x10de
Device ID
0x06e4
Adapter RAM
512
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version
8.17.13.142
Driver Date
5-15-2012
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce 8400 GS ) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
GPU Accelerated Windows
0. Blocked for your graphics driver version.
JavaScript
Incremental GC
1
Library Versions
Expected minimum version
Version in use
NSPR
4.9
4.9
NSS
3.13.4.0 Basic ECC
3.13.4.0 Basic ECC
NSS Util
3.13.4.0
3.13.4.0
NSS SSL
3.13.4.0 Basic ECC
3.13.4.0 Basic ECC
NSS S/MIME
3.13.4.0 Basic ECC
3.13.4.0 Basic ECC

cor-el
  • Top 10 Contributor
  • Moderator
17775 solutions 160795 answers

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program. Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process. See: *https://support.mozilla.org/kb/Server+not+found *https://support.mozilla.org/kb/Firewalls

Question owner

User Account opens up asking me each time if OK but FF never opens I am lucky if it does WEBroot firewall Mozilla is allowed to connect Windows defender is turned off .

User Account opens up asking me each time if OK but FF never opens I am lucky if it does WEBroot firewall Mozilla is allowed to connect Windows defender is turned off .
cor-el
  • Top 10 Contributor
  • Moderator
17775 solutions 160795 answers

Check that you do not run Firefox as Administrator.

Right-click the Firefox desktop shortcut and choose "Properties".

Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

  • Privilege Level: "Run this program as Administrator" should not be selected
  • "Run this program in compatibility mode for:" should not be selected

Also check the Properties of the firefox.exe program in the Firefox program folder (C:\Program Files\Mozilla Firefox\).

Check that you do not run Firefox as Administrator. Right-click the Firefox desktop shortcut and choose "Properties". Make sure that all items are deselected in the "Compatibility" tab of the Properties window. * Privilege Level: "Run this program as Administrator" should not be selected * "Run this program in compatibility mode for:" should not be selected Also check the Properties of the firefox.exe program in the Firefox program folder (C:\Program Files\Mozilla Firefox\).

Question owner

OK thanks for the help will try this , I have fears of shutting down PC at night

cuz so hard to get FF going again ...............te

OK thanks for the help will try this , I have fears of shutting down PC at night cuz so hard to get FF going again ...............te

Question owner

I found the only one checked was " compatability with Win XP 98 , so deselected

that one . now to close FF and see if it will open ??

I found the only one checked was " compatability with Win XP 98 , so deselected that one . now to close FF and see if it will open ??

Question owner

I shut down PC Win 7, cuz never could get FF to open again , never when re-booted clik icon maybe 40 times One time the USER ACCOUNT WINDOW came up " allow mozilla " , then finally a window came up that FF had shut down unexpectantly and I could open it in Safe Mode , which is what I am in now . FF just toooooooooooo much trouble , have to go back to IE or Chrome I have patience, but not sit here for 30 minutes trying to get FF up and going .........te

I shut down PC Win 7, cuz never could get FF to open again , never when re-booted clik icon maybe 40 times One time the USER ACCOUNT WINDOW came up " allow mozilla " , then finally a window came up that FF had shut down unexpectantly and I could open it in Safe Mode , which is what I am in now . FF just toooooooooooo much trouble , have to go back to IE or Chrome I have patience, but not sit here for 30 minutes trying to get FF up and going .........te
cor-el
  • Top 10 Contributor
  • Moderator
17775 solutions 160795 answers

Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.


Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\). Download a fresh Firefox copy and save the file to the desktop. *Firefox 13.0.x: http://www.mozilla.org/en-US/firefox/all.html Uninstall your current Firefox version, if possible. *Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions. Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer. *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. *http://kb.mozillazine.org/Uninstalling_Firefox Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. ---- *http://kb.mozillazine.org/Profile_folder_-_Firefox *http://kb.mozillazine.org/Profile_backup *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall