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Sites think I am running Firefox 3.0.3 but Firefox is actually updated to 13.0

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  • Last reply by cor-el

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Trying to log into Google+, it tells me my browser is too old. Addons won't install because they think I am running 3.0.3. My "About Firefox" says I am at 13.0 and I have been updating the browser every time there is a new release.

Trying to log into Google+, it tells me my browser is too old. Addons won't install because they think I am running 3.0.3. My "About Firefox" says I am at 13.0 and I have been updating the browser every time there is a new release.

Chosen solution

hello tikofu, please try to reset your useragent settings like it is described in this article: How to reset the default user agent on Firefox

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Chosen Solution

hello tikofu, please try to reset your useragent settings like it is described in this article: How to reset the default user agent on Firefox

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You have a user agent that is corrupted and that identifies you as Firefox 3.0.3

  • Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.3; .NET CLR 2.0.50727; ffco7) Gecko/2008092417 Firefox/3.0.3

See: