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Pogo is not compatible with Java 7

Posted

Last night I updated the Java on my computer to 7. Ever since then I've been unable to play certain games at Pogo.com.

As Firefox has disabled the earlier versions, I'm no longer able to play certain games.

XP with FF 13...I refuse to use IE or Chrome.

I've tried all suggestions from here and Pogo, but nothing is working.

All plug-ins and extensions are up-to-date.

Does anyone have any idea how to fix this issue?

Last night I updated the Java on my computer to 7. Ever since then I've been unable to play certain games at Pogo.com. As Firefox has disabled the earlier versions, I'm no longer able to play certain games. XP with FF 13...I refuse to use IE or Chrome. I've tried all suggestions from here and Pogo, but nothing is working. All plug-ins and extensions are up-to-date. Does anyone have any idea how to fix this issue?

Chosen solution

First, uninstall Java 7 from Windows Control Panel > Add or Remove Programs.

Then, the file that you need to install is Java 6r32, the most current Java 6 version that is still supported (until November 2012 at which time you must switch to Java 7)..


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Read this answer in context 4

Additional System Details

Sites Affected

http://www.pogo.com/games/garden?pageSection=cp_home_favorites

Installed Plug-ins

Java Deployment Toolkit 10.1.3.23 10.4.1.255

Java (TM) Platform SE 7 U4

 Netscape Object

Microsoft DRM 9.0.0.4503

  Netscape Plugin

Shockwave Flash Shockwave Flash for Director

Windows Media Player Plug-In

Dynamic Link Library 3.0.2.629

Windows Presentation Foundation 3.5.30729.1

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:13.0) Gecko/20100101 Firefox/13.0

More Information

ideato
  • Top 25 Contributor
715 solutions 5224 answers

"Java Not Found or Not Working while playing Pogo games with Norton Internet Security enabled" found it in http://www.java.com/en/download/help/index_error.xml?user_os=Windows%20XP&user_jre=7.0 but the link is dead !

just a thought , uninstall the latest 7 and install 6.31 again ?

How do I uninstall Java on my Windows computer ?

http://www.oracle.com/technetwork/java/javasebusiness/downloads/java-archive-downloads-javase6-419409.html#jdk-6u31-oth-JPR


thank you

"Java Not Found or Not Working while playing Pogo games with Norton Internet Security enabled" found it in http://www.java.com/en/download/help/index_error.xml?user_os=Windows%20XP&user_jre=7.0 but the link is dead ! '''just a thought''' , uninstall the latest 7 and install 6.31 again ? [http://www.java.com/en/download/uninstall.jsp How do I uninstall Java on my Windows computer ?] http://www.oracle.com/technetwork/java/javasebusiness/downloads/java-archive-downloads-javase6-419409.html#jdk-6u31-oth-JPR thank you

Question owner

When I reinstalled the previous version of Java, FF promptly disabled it, and continued to do so even after I re-enabled it.

I don't use Norton.

When I reinstalled the previous version of Java, FF promptly disabled it, and continued to do so even after I re-enabled it. I don't use Norton.
SafeBrowser 543 solutions 2390 answers

Chosen Solution

First, uninstall Java 7 from Windows Control Panel > Add or Remove Programs.

Then, the file that you need to install is Java 6r32, the most current Java 6 version that is still supported (until November 2012 at which time you must switch to Java 7)..


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

First, uninstall Java 7 from Windows Control Panel > Add or Remove Programs. Then, the file that you need to install is Java 6r32, the most current Java 6 version that is still supported (until November 2012 at which time you must switch to Java 7).. *http://download.oracle.com/otn-pub/java/jdk/6u32-b05/jre-6u32-windows-i586.exe *Save the above file to your hard drive, close Firefox, run the above file to install Java 6r32 (ideato's link was to Java 6r31 which is outdated and was also to the developer version of Java (jdk), while you only need the run-time version (jre)). '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

Modified by SafeBrowser

Helpful Reply

SafeBrowser...thank you, thank you, thank you. That did the trick. Appreciate your help.

SafeBrowser...thank you, thank you, thank you. That did the trick. Appreciate your help.
SafeBrowser 543 solutions 2390 answers

jeaneich:

You are welcome.

To help other users find solutions, please return and sign-in to the forum with your user name and password:

  • click on "Solved It" next to my reply ABOVE
  • DO NOT click "Solved It" next to this reply

Thanks

'''jeaneich:''' You are welcome. '''<u>To help other users find solutions, please return and sign-in to the forum with your user name and password:</u>''' *click on "Solved It" '''''next to my reply ABOVE''''' *'''''DO NOT''''' click "Solved It" next to this reply Thanks
sobrrodas 0 solutions 1 answers

I have the same problem, its starts, and then it remains at "loading page" with the sound of the game but im not able to see or play it. I have to have JAVA7 or else i cant even try to play, is there anyone?

thanks..

I have the same problem, its starts, and then it remains at "loading page" with the sound of the game but im not able to see or play it. I have to have JAVA7 or else i cant even try to play, is there anyone? thanks..
ctpchatty 0 solutions 13 answers

All the answers above say the fix does not work after November. It is now November, we got another update on Java and like sobrrodas I have numerous games that get to the loading point and stay there. I can play fine in Chrome and Explorer but not Firefox. This is a Firefox problem apparently. Please help us, thanks

All the answers above say the fix does not work after November. It is now November, we got another update on Java and like sobrrodas I have numerous games that get to the loading point and stay there. I can play fine in Chrome and Explorer but not Firefox. This is a Firefox problem apparently. Please help us, thanks