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google search doesn't work

Posted

i've tried to run firefox in safe mode, look for malware and re-install firfox but the problem presists: the google search doesn't return anything. On another browser works ok.

Additional System Details

This happened

Every time Firefox opened

This started when...

nothing particular

Installed Plug-ins

Shockwave Flash Java(TM) Platform SE 6 U31 Java Deployment Toolkit 6.0.310.5 Silverlight Plug-In Google Update Adobe Acrobat iTunes Application Detector CANON iMAGE GATEWAY Album Plugin Utility Microsoft Office 2010

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

Application Basics
Name
Firefox
Version
12.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0
Profile Directory
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
696320
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.buildID
20120420145725
browser.startup.homepage_override.mstone
rv:12.0
browser.tabs.onTop
false
extensions.lastAppVersion
12.0
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
104858
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
security.warn_viewing_mixed.show_once
false
Graphics
Adapter Description
AMD Radeon HD 6900 Series
Vendor ID
0x1002
Device ID
0x6719
Adapter RAM
2048
Adapter Drivers
aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Driver Version
8.961.0.0
Driver Date
4-5-2012
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17789)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (AMD Radeon HD 6900 Series) -- OpenGL ES 2.0 (ANGLE 1.0.0.963)
GPU Accelerated Windows
1/1 Direct3D 10
AzureBackend
direct2d

philipp
  • Top 10 Contributor
  • Moderator
2054 solutions 8922 answers

hello, please also try to clear all cookies from google.com and the browser cache.

cor-el
  • Top 10 Contributor
  • Moderator
10783 solutions 97065 answers

Is that with the Google search bar on the Navigation Toolbar or the search bar on the about:home Home page?

Question owner

I just did and it is seems that it worked. I'll try for a couple days to see if it will happen again. Thanks!