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My attempted upgarde on a Mac with current OS fails and Firefox 3.6.3. Acts like a new installation and igrores the upgrade attempt.

  • 5 replies
  • 1 has this problem
  • 3 views
  • Last reply by Hasan

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I follow all steps and it just stops.

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You are welcome!

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You will need to Reinstall Firefox because your previous Installation did not end properly or it got Corrupted.

-> Uninstall your current Firefox as described in this article -> Uninstall Firefox from your computer

  • DO NOT SELECT TO REMOVE USER DATA AND SETTINGS
  • Restart your system

-> Download latest Firefox version from the following link using some other Web Browser:

-> Install Firefox 12 as described in this article -> How to download and install Firefox on Mac

Check and tell if its working.

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Problem solved. Thanks

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You are welcome!

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Don't know what your income source is to provide such a good free service, but do keep going.

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I get the feeling that you think I'm a Mozilla employee. I'm not. The people that answer questions here are users just like you, volunteering their time.