X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

cannot open facebook - have had this problem since yester

Posted

Hey - i canot open facebook since yesterday . Sometimes after a while there comes a little window and ask if i want to open the side as pure text . Sometimes i can come in to the side but nothing is working, does not answere when clicking on any button. Now i have deleted history and now it says : The connection to the server was interrupted while the page loaded.

Chosen solution

Flash 11+ requires OS X 10.6 or later, so the latest Flash plugin for Mac OS X is the 10.3 version that you have and you can't update.
It is probably the same with Silverlight

Read this answer in context 6

Additional System Details

Sites Affected

http://facebook.com

Installed Plug-ins

  • Shockwave Flash 10.3 r183
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • 4.0.60531.0
  • Med QuickTime-pluginmodulen kan du vise et bredt utvalg av multimedieinnhold på websider. Hvis du vil ha mer informasjon, går du til QuickTime-webstedet.
  • http://www.facebook.com/fbplugin/
  • 20-20 Technologies - 20-20 3D Viewer v4.5.2.0
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.5; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

Hasan 477 solutions 5600 answers

Helpful Reply

Perform the suggestions mentioned in the following articles:

Have you seen this article -> Fix problems with Facebook games, chat and more

Check if Facebook is working normally on other Web Browsers like IE, Chrome, etc. as described in this article -> Websites don't load - troubleshoot and fix error messages

Check and tell if its working.


May not be related to your problem but some of your Firefox Plugins are out-dated, so you need to Update them.

-> Update All your Firefox Plugins by visiting the following link:

Modified by Hasan

cor-el
  • Top 10 Contributor
  • Moderator
10780 solutions 97024 answers

Chosen Solution

Flash 11+ requires OS X 10.6 or later, so the latest Flash plugin for Mac OS X is the 10.3 version that you have and you can't update.
It is probably the same with Silverlight

cor-el
  • Top 10 Contributor
  • Moderator
10780 solutions 97024 answers

Are you using a normal connection or a secure connection with Facebook?

Question owner

I got this error message once:

"Review your last login

Someone recently tried to log into your user account from an unknown device or mobile device. Since you have enabled logging alerts, the user account temporarily locked.

 Please complete the following steps to access the user account again."

But I was not able to complete the steps, the connection failed.... What to do? :-/

cor-el
  • Top 10 Contributor
  • Moderator
10780 solutions 97024 answers

Which steps were you advised to perform?

You can try to clear the recent history of the last hour and include Active Logins, Cookies, and Cache.

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

Question owner

Thank you everybody for helping me. I dont now what happen, but now it works fine. I had problems in all browsers, also the new one i downloaded.But this morning my facbook is in normal condition again :-)

Kind regards Kjersti